To get an answer from American Airlines customer service, you can call their general customer service line at +1-888-401-3767 or 800-433-7300 or use their online contact forms or FAQs.
Here's a more detailed breakdown of how to contact American Airlines:
General Customer Service:
Phone: Call +1-888-401-3767 or 800-433-7300.
Online:
Contact Form: Use the online form for questions, comments, and suggestions: https://www.aa.com/contact/forms?topic=CR [1].
Customer Relations: For compliments, concerns, or questions about past travel, use the Customer Relations form: https://www.aa.com/i18n/customer-service/contact-american/customer-relations.jsp [11].
FAQs: Check the frequently asked questions (FAQs) for common issues:.
Specialized Assistance:
Special Assistance Coordinators: For assistance with special needs, call +1-888-401-3767 or 800-237-7976.
Hearing or Speech Impaired: Dial +1-888-401-3767 or 800-543-1586 or 711 for National Relay Service.
Spanish Assistance: Dial +1-888-401-3767 or 800-633-3711.
Disability Assistance: Call +1-888-401-3767 or 800-892-3624 (option #3) to leave a message regarding concerns with disability assistance.
Other Ways to Get Help:
American Airlines App:
Manage your trip, check-in, and access customer service features through the app.
AA.com:
Find and manage your trip, log in to your account, or access FAQs on the website.
Social Media:
You can also connect with American Airlines on social media platforms like Twitter (@AmericanAir) and Facebook (Facebook.com/AmericanAirlines).