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How does AAPC handle CPC exam results, diploma dispatch, and email communication for scheduling and confirmation?

Written by Heather Stephens
Updated over a week ago

How Does AAPC Handle CPC Exam Results, Diploma Dispatch, and Email Communication for Scheduling and Confirmation?

AAPC provides clear processes for handling CPC exam results, diploma dispatch, and email communication related to scheduling and confirmation. Below is a detailed guide to help you understand these processes.

Email Communication for Scheduling and Confirmation

Resending Exam Scheduling Emails

If you encounter issues receiving your CPC examination scheduled date email, you can request a resend. To do this please follow directions for your area. International testers please email internationalexams@aapc.com, Domestic examinees should reach out to Meazure Learning on their website.

Resending Exam Location Confirmation Emails

If you missed the original email confirming your CPC exam location, you can request it to be resent. When contacting the team, include key details such as your full name, exam type (CPC), and scheduled exam date to help them locate your booking and resend the confirmation.

Troubleshooting Email Issues

For any email-related issues, such as not receiving important notifications or confirmations, it is recommended to:

  1. Check your spam or junk email folder.

  2. Ensure that your email address registered with AAPC is correct and up-to-date.

  3. Contact the International Exams team for assistance if the issue persists.

By following these guidelines, you can ensure smooth communication and stay informed throughout your CPC certification process.

Exam Results Notifications

Once your CPC exam results are available, AAPC will send you an email notification. You will also get a pop up when you log into your account after passing. This ensures that you are promptly informed about your results without needing to check manually. If you are awaiting your results, keep an eye on your registered email inbox for this notification.

Diploma Dispatch Process

After successfully passing your CPC exam, your diploma is automatically requested and processed. However, AAPC does not send an email notification when the diploma is dispatched. Rest assured, the diploma process begins immediately upon passing the exam, and no additional action is required on your part. Please allow up to 2-6 weeks to arrive depending on your area.

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