Managing or Canceling an AAPC Membership Purchased Through a Third Party
If your AAPC membership was purchased through a third party, such as a corporate entity, another company, or a third-party lender, there are specific rules and limitations regarding its management and cancellation. Below, we outline the key guidelines and steps to address common concerns.
General Rules for Third-Party Memberships
Memberships purchased by a third party cannot be directly managed or canceled by the individual member. Only the purchasing entity has the authority to initiate changes, including cancellations or holds.
AAPC cannot place third-party purchased memberships on hold or suspend them on behalf of the individual member. Any changes must be requested by the third party that made the purchase.
Cancellation Policies
If a membership was financed through a third-party lender (e.g., Affirm), the financing is considered a loan that must be repaid unless a cancellation or refund is approved by AAPC.
AAPC allows cancellations or refunds within a 30-day window from the date of purchase. To request an exception review for a refund, submit a written request to the AAPC Education Department. If approved, the refund will be applied to the original payment method, which may affect the financed balance.
Handling Third-Party Financed Memberships
For memberships financed through third-party lenders, it is important to understand that the financing agreement is separate from AAPC’s policies. Even if a refund is approved, you are responsible for resolving any remaining balance with the lender.
Addressing Fraud Concerns
If you suspect fraud involving a third party that collected payment for your AAPC membership but did not submit it to AAPC, you must address the issue directly with the third party. AAPC cannot intervene in such transactions. To activate your membership, arrange payment through official AAPC methods.
Key Takeaways
Always verify the purchasing entity’s policies and procedures when dealing with third-party memberships.
Contact the third party directly for any changes, cancellations, or holds.
For financing-related concerns, ensure you understand the terms of your loan agreement and communicate with the lender as needed.
Use official AAPC payment methods to avoid fraud and ensure proper activation of your membership.
For further assistance, contact AAPC’s support team or refer to the official AAPC website for detailed policies and procedures.