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How can I cancel my AAPC membership, subscription, or auto-renewal?

Written by Andrew McLaughlin

General Membership Cancellation

AAPC memberships are annual memberships and generally remain active through the end of the current membership term.
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If you do not wish to continue your membership, you may elect not to renew when the membership term expires.
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AAPC memberships are not automatically renewed by default. However, if your membership is associated with an active payment plan, renewal behavior may follow the terms of that payment plan.
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You may also request that your account be marked as Will Not Renew if you would prefer not to receive future renewal reminders.
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Membership Refunds

Membership fees are generally non-refundable once the membership has been purchased or renewed.
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If you have questions regarding a recent purchase or believe a payment was processed incorrectly, contact AAPC Customer Support for assistance.
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Subscription Auto-Renewals

Certain subscription-based products may use auto-renewal settings.

Examples may include:

  • Codify subscriptions

  • Webinar subscriptions

  • Other recurring subscription services

If a product includes auto-renewal, you may disable the setting before the next renewal date to avoid future charges.
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If you need assistance locating or updating your subscription settings, contact AAPC Customer Support.
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Trial Subscriptions

If you are using a trial subscription, review the terms associated with the trial to determine whether it converts to a paid subscription at the end of the trial period.

If auto-renewal is enabled for a trial product, it should be disabled before the renewal date if you do not wish to continue service.
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Need Help?

If you are unsure whether a membership, subscription, or service is set to renew automatically, contact AAPC Customer Support.

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