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How do I return AAPC books for a refund?

Written by Andrew McLaughlin

How Do I Return AAPC Books for a Refund?

Returning books to AAPC for a refund is a straightforward process. This guide provides detailed instructions to ensure your return is processed smoothly and your refund is applied correctly.

General Return Policy

  • Books must be unopened and in resalable condition (unused, with no damage).

  • A $5 restocking fee per book will be deducted from your refund.

  • Original shipping charges are non-refundable.

  • Refunds are issued after returned items are received and evaluated.

Return Address

All book returns should be sent to the following address: Boxio – Jacksonville, FL 2730 Pickettville Road, Suite 105 Jacksonville, FL 32220

Instructions for Returning Books

1. Preparing Your Return

  • Ensure the books are securely packaged to prevent damage during transit.

  • Include your member account number or order invoice number inside the package.

2. Shipping Your Return

  • Use a carrier that provides tracking information (e.g., UPS, FedEx, USPS).

  • If the package is unopened, you may refuse delivery at a UPS location to have it returned to the warehouse.

3. Special Scenarios

  • Duplicate Orders: Follow the same return process for duplicate books.

Refund Processing

  • Processing times may vary depending on the return.

  • Refunds will be issued to the original payment method or as a credit to your account.

Tips for a Smooth Return

  • Keep the tracking information for your shipment until the refund is confirmed.

  • Ensure all items are in resalable condition to avoid delays or issues with your refund.

By following these steps, you can ensure your book return is processed efficiently and your refund is applied without complications.

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