How to Schedule or Retake Your AAPC Exam: Policies and Procedures
Scheduling and retaking your AAPC exam, including the CPC exam, involves specific steps and policies. This guide provides a comprehensive overview to help you navigate the process efficiently.
Overview of Exam Scheduling and Retake Policies
Scheduling Process: Exams are scheduled through your AAPC account and Meazure Learning platform.
Retake Policies: Retakes often require a 72-hour waiting period after the first attempt, and vouchers may be valid for up to one year.
Voucher Redemption: Ensure your voucher is redeemed through your AAPC account to schedule your exam.
Steps to Schedule Your Exam
Follow these steps to schedule your exam or retake:
Log into your AAPC account.
Click on your name in the top right-hand corner.
Select 'Purchases' from the drop-down menu.
Scroll down and click 'Redeem' next to the exam type.
Choose the type of books you will use for the exam.
You will be redirected to Meazure Learning.
Sign in using the credentials provided in your 'Notice to Schedule' email.
For detailed instructions, refer to the Online Exam Requirements and Instructions.
Retake Policies and Waiting Periods
Waiting Period: After failing the first attempt, you must wait 72 hours before scheduling the next one.
Voucher Validity: If you purchased a two-attempt voucher, the second attempt remains valid for one year from the date of the first attempt.
Immediate Retakes: For some exams, you can purchase a new voucher and schedule a retake immediately.
Voucher Redemption and Availability Issues
Delay in Voucher Activation: After sitting for the first exam, it may take up to two business days for the second attempt to become available for scheduling.
Troubleshooting Redemption Issues: If the 'Redeem' button is unavailable, refreshing the page may resolve the issue.
Eligibility and Documentation Requirements
Missed Exams: If you miss an exam due to unforeseen circumstances (e.g., power outage), you may need to provide documentation, such as a letter from your power company, to reinstate the attempt.
Technical Issues: If your exam is interrupted by a device issue, you may need to purchase a new voucher unless the attempt is eligible for reinstatement.
FAQs on Common Issues
Can I schedule my second attempt before receiving results from the first attempt?
No, you must wait until your results are released and 72 hours have passed before scheduling the second attempt.
How soon can I schedule a retake after a no-show?
You can schedule another attempt after the missed exam is marked as a no-show in the system.
Can I use my second attempt if I cancel or reschedule the first attempt?
Yes, your second attempt remains valid even if you cancel or reschedule the initial exam appointment.
What happens if I fail the CPC exam purchased as a one-attempt option?
If you purchased the one-attempt CPC exam, a retake is not included. You would need to purchase another attempt. Alternatively, the two-attempt option includes a retake. Pricing varies depending on the exam and package selected. By following these guidelines and understanding the policies, you can effectively manage your AAPC exam scheduling and retake process.