When dealing with refunds, especially for international customers, it is important to understand the available options, timelines, and associated policies. Below is a comprehensive guide to help you navigate the refund process.

AAPC offers flexibility in refund methods to accommodate various customer needs. If a refund cannot be processed via check due to international banking limitations, the amount can remain as AAPC account credits. These credits can be used for future renewals or purchases. Alternatively, customers can request that the credited amount be issued as a check (cash refund). While approval for such requests is not guaranteed, AAPC will make efforts to process the request on your behalf.

For international customers, refund checks are mailed twice per month. Delivery times for these checks typically range from 6 to 8 weeks after mailing.

There are no additional charges for mailing a refund check internationally. This ensures that customers do not incur extra costs when opting for a check refund.

If you prefer to have your refund issued as a check instead of account credit, you can submit a request. While AAPC cannot guarantee approval, they will review and process the request to the best of their ability.

AAPC provides multiple refund options to cater to international customers, including account credits and check refunds. Refund checks are mailed without additional charges, but delivery may take up to 8 weeks. Customers can also request to convert account credits into a check refund, subject to approval. For further assistance or to initiate a refund request, please contact AAPC support.