How Do I Return AAPC Books for a Refund?
Quick Answer
Books may be returned for a refund within 30 days of purchase if they are unopened and in resalable condition.
Original shipping charges are non-refundable. Applicable restocking fees may be deducted from the refund.
Return Address
Send book returns to:
Boxio – Jacksonville, FL
2730 Pickettville Road, Suite 105
Jacksonville, FL 32220
Before You Ship Your Return
Please include one of the following inside the package:
Order invoice number
AAPC member account number
A note containing your name and order information
Package books securely to prevent damage during shipment.
Shipping Your Return
We recommend using a carrier that provides tracking information, such as:
UPS
FedEx
USPS
If your shipment has not been opened, you may also refuse delivery through the carrier and have the package returned to the sender.
Refund Processing
Refunds are processed after the returned items have been received and inspected.
Once approved, refunds are issued to the original payment method or applied as account credit when applicable.
Frequently Asked Questions
Can I return duplicate books?
Yes. Duplicate book orders follow the same return process as any other eligible book return.
What if my order has already shipped?
If the order cannot be canceled before shipment, you may return the books after receiving them, provided they meet the return requirements.
How long should I keep my tracking number?
Keep your tracking information until your refund has been processed and confirmed.