If you purchased an exam voucher but did not receive your Notice to Schedule email, try the following steps before contacting support.
Check Your Email Folders
Automated emails may occasionally be filtered by your email provider.
Review:
Spam folder
Junk folder
Filtered email folders
If your mailbox is full, clear available storage and check again.
Verify Your Email Address
Confirm that the email address associated with your AAPC account is accurate and current.
Request Assistance
If you still cannot locate the email:
Contact AAPC Support.
Verify your account information.
Request assistance accessing your scheduling information.
Meazure Learning Access Issues
If you have already started the scheduling process but cannot access the scheduling platform, use the platform's password recovery option or contact support for assistance.
Important Notes
Ensure you have received your scheduling information before your exam date.
If your scheduling email cannot be located, contact support as soon as possible so additional assistance can be provided.