If your AAPC username, email address, or login information needs to be updated, you may be able to manage these settings through your account profile.
If the username or email address you want to use is already associated with another account, you may need assistance resolving a duplicate-account issue before the change can be completed. Duplicate accounts can affect login access and account management.
Having Trouble Updating Your Username?
Common issues include:
The desired username or email address is already associated with another account.
Duplicate accounts exist.
Account information needs to be reviewed or merged.
If you are unable to update your login information, contact AAPC Support for assistance.
Frequently Asked Questions
Can I use my email address to sign in?
AAPC supports email-based login experiences in some situations, but duplicate accounts or shared email addresses may prevent expected behavior.
What if my email address is already associated with another account?
You may need help resolving a duplicate-account situation before the information can be updated.
What if I can't access my account?
Contact a live AAPC customer support agent for assistance reviewing your account information.