Overview
After your reinstatement request is submitted, AAPC reviews your account to determine what is required.
You may receive an email explaining:
Missing CEUs
Membership requirements
Reinstatement fees
Documentation requirements
Deadlines
Additional next steps
Review this email carefully. It is the main source of instructions for completing your reinstatement.
Why the Email Matters
Your reinstatement requirements are specific to your account. Another member’s requirements may not match yours.
To avoid delays:
Make sure the email address on your AAPC account is current.
Check your inbox, spam, and junk folders.
Read all reinstatement emails carefully.
Reply directly to the reinstatement email when instructed.
Avoid starting a new email thread unless directed to do so.
Sending documents through a new or unrelated email thread may delay review because AAPC may need additional time to match the documents to your reinstatement case.
What If I Did Not Receive the Email?
If you do not receive a reinstatement email:
Check your spam and junk folders.
Confirm that your AAPC account email address is correct.
Contact AAPC Support if you still cannot locate the email.
Frequently Asked Questions
Will AAPC send me a confirmation email after I submit a request?
You should monitor your email for communications from AAPC. Reinstatement instructions, missing requirements, and next steps are generally sent by email.
Can I send my CEUs or documents in a new email?
If you received a reinstatement requirements email, reply directly to that email when instructed. Sending documents in a new thread may delay review.
Why do I need to follow the email instructions exactly?
The requirements email explains what AAPC needs for your specific account. Following those instructions helps prevent delays and missing-document issues.