General Rules for Practice Exam Expiration
Online practice exams are for individual use only and access is available for one year from the purchase date. Due to access of content, the online practice exams are non-refundable. Practice exams expire one year from the date of purchase or when they are added to your account. This expiration is independent of your course or membership status. Renewing your AAPC membership does not extend the expiration date of practice exams. Practice exams and courses have separate expiration timelines. In some cases, courses may remain accessible longer than practice exams, depending on the bundle purchased.
Regaining Access to Expired Practice Exams
Course Completion: Completing your course is often the key to regaining access to expired practice exams. Once you finish all course assignments and the final exam with a score of 70% or higher, your practice exams will be reactivated for 90 days.
Manual Request: In some cases, reactivation of practice exams is not automatic and requires a manual request. Be sure to contact AAPC support if your practice exams are not reopened after course completion.
Exam Vouchers: Along with practice exams, your exam voucher may also be reactivated upon course completion.
Access After Course Expiration
Independent Expiration: Practice exams remain accessible until their own expiration date, even if your course has ended.
Extended Access: If your practice exams expired before you completed the course, they can be extended for 90 days after course completion.
Ebook Access: While practice exams expire, ebooks remain accessible through the VitalSource platform, even after the course closes.
Frequently Asked Questions
Why did my practice exams expire before I finished the course?
Practice exams have a fixed expiration date of one year from purchase. If this date passes before you complete your course, the exams will expire. However, completing the course can reactivate them for 90 days.
Can I use practice exams more than once?
Yes, practice exams can be attempted multiple times within their one-year validity period.
What happens if my course and practice exams expire simultaneously?
If both your course and practice exams expire, completing the course will reactivate the practice exams for 90 days.
Does extending my main exam also extend my practice exams?
No, extensions to your main exam or course do not affect the expiration of practice exams.