Once your purchase is complete, the electronic exam voucher will be applied to your AAPC account and you will receive a Notice to Schedule through our partner Meazure Learning (formerly Scantron).
What Should I Know About the 'Notice to Schedule' Email and What to Do If I Don’t Receive It?
Introduction
The 'Notice to Schedule' email is an essential part of the exam scheduling process for AAPC certifications, providing candidates with key details to access their Meazure Learning account. This email includes important information necessary to manage your exam schedule effectively.
What Information Does the 'Notice to Schedule' Email Contain?
The 'Notice to Schedule' email includes the following critical details:
Your username for logging into Meazure Learning.
Your password for logging into Meazure Learning. This email is vital, as it enables you to schedule or manage your upcoming exam.
When Should I Expect to Receive the 'Notice to Schedule' Email?
Upon purchasing an exam voucher or redeeming it, you can expect to receive the 'Notice to Schedule' email within 24-48 hours. Remember to check your email inbox during this timeframe.
Troubleshooting Steps if You Don’t Receive the Email
Check Your Spam or Junk Folders
Sometimes, automated emails may be flagged as spam by your email provider. Look for an email from candidatesupport@meazurelearning, the sender address for 'Notice to Schedule' messages. Ensure you whitelist this address for future convenience.
Verify Your Email Address on File
Make sure the email address associated with your account is accurate and up-to-date. If there’s an error, update it promptly or contact customer support to resolve the issue.
Resend the 'Notice to Schedule' Email
If your email address is verified and you still can’t find the email, request a resend. The process typically takes up to two business days for the email to reach your inbox.
Reset Your Password on Meazure Learning
If you've started the scheduling process but didn’t receive the email, consider resetting your password on the Meazure Learning platform. Use your email address as your username during this process, which often solves access issues.
Contact Support for Additional Assistance
If none of these solutions work, reach out to the AAPC support team or Meazure Learning customer service team. They can provide guidance tailored to your situation.
Conclusion
The 'Notice to Schedule' email is a crucial communication from AAPC and Meazure Learning that plays an integral role in your certification examination process. Being aware of its contents, expected arrival timeframe, and troubleshooting steps ensures a smoother scheduling experience.