After purchasing a course, you will receive an enrollment or welcome email that includes information about accessing your course.
Most self-paced courses provide access shortly after enrollment and include online resources that allow you to begin once access instructions are received.
For instructor-led or scheduled courses, course-specific instructions are typically sent before the course begins.
Course Access
Self-Paced Courses
You will generally receive access information shortly after enrollment. Once access is available, you may begin the course.
Live or Scheduled Courses
For live courses, course instructions and access details are typically sent before the scheduled start date.
If your course includes scheduled class sessions, additional information about instructors, schedules, or classroom access may be provided before the course begins.
During Your Course
Continue to monitor the email address associated with your AAPC account for important course-related updates.
After Course Completion
Course completion information is available through your student or course account.
If your course includes a completion certificate or CEUs, review the course-specific requirements for details.
Frequently Asked Questions
I purchased a course but have not received my welcome email.
Check your spam or junk folder and verify that the email address associated with your AAPC account is correct.
My course is showing as pending.
Some courses require additional processing or scheduled start dates before access becomes available.
How will I receive updates about my course?
Important course communications are sent to the email address associated with your AAPC account.