Codify is not refundable. If you are using a free trial and want to cancel it, Customer Care handles Codify trial cancellations.
How Do I Cancel My Codify Free Trial?
Codify free trial cancellations are handled by Customer Care and are separate from turning off auto-renewal on a paid subscription. Here’s what you need to know:
Key Information About Free Trial Cancellations
To avoid a potential charge, submit your free trial cancellation request to Customer Care at least two business days before the trial end date.
The specific cancellation and billing outcome for your account is confirmed only after Customer Care completes the cancellation on your account. You keep access to Codify through your trial end date.
How to Request a Free Trial Cancellation
Contact Customer Care and tell them you would like to cancel your Codify free trial. Submit your request at least two business days before the trial end date.
Additional Tips for Free Trial Cancellations
Check Your Trial End Date: Refer to your trial start email or account settings to find the exact end date of your trial. Submit your cancellation request to Customer Care at least two business days before this date to avoid a potential charge.
Confirm With Customer Care: Customer Care can confirm the status of your trial cancellation on your account.
Contact Customer Care: If you have questions about your trial or its billing, reach out to Customer Care. Your trial access continues through the trial end date.