Skip to main content
All CollectionsSupportExamsExam FAQS
Why Haven't I Received My Test Results Yet?
Why Haven't I Received My Test Results Yet?
Andrew McLaughlin avatar
Written by Andrew McLaughlin
Updated over a week ago

Why Haven't I Received My Test Results Yet?

If you're wondering why you haven't received your test results yet, you're not alone. Many students have expressed concern about their test results, especially when they know other people are receiving their results before them. However, there is no need to worry. Here's what you need to know about the grading process and when you can expect to receive your results.

First, it's important to understand that the grading process can take some time. While some students may see their status change from "transit" to "results" quickly, others may have to wait a bit longer. This is because each test is carefully reviewed and graded by our team of experts to ensure accuracy and fairness.

If your status has changed from "received" to "grading", it means that your test has been received and is currently being graded. This is a good sign, as it means your test is in the process of being evaluated. However, it does not necessarily mean that your results will be available immediately.

In general, exam results can take up to 7-10 business days to be released. This time frame allows for any potential delays or issues that may arise during the grading process. So even if your status has changed to "grading", it's important to be patient and give our team enough time to thoroughly review your test.

If it has been more than 10 business days and you still have not received your results, please don't hesitate to reach out to our support team for assistance. We understand how important your test results are to you and we will do our best to resolve any issues as quickly as possible.

In conclusion, if your status has changed from "received" to "grading" and you haven't received your results yet, there is most likely nothing wrong with your grading process. Just remember to be patient and give our team enough time to carefully evaluate your test. And if you have any concerns or questions, don't hesitate to contact our support team for assistance.

Did this answer your question?