Make the shop recognizable in browser tabs with a small custom icon.
This guide is for administrators on Go, Plus and Pro. Configure the favicon under Appearance → Tab icon. It is separate from the large theme logo and the logo on order documents.
Prepare and upload the image
Choose a clear square image recognizable at a very small display size. PNG is a suitable choice; ICO is also accepted.
Open Appearance → Tab icon in the correct shop.
Select the file and save. A new upload replaces the shop’s current favicon. Keep your own copy of the old file if you may need to restore it.
Open the actual shop address in a new tab and check the icon.
16 × 16 and 32 × 32 pixels are common small display sizes, while a larger square source can be useful for other displays. For search results, also meet the search engine’s current image requirements. A working browser-tab icon does not guarantee display in search results.
Why does the URL end in .ico after uploading a PNG?
Abicart can store the favicon under an .ico filename even when the uploaded file is a PNG. The filename alone therefore does not prove that the image was converted or is invalid. Check whether it can be retrieved and displayed. Both PNG and ICO can be used as favicons.
If the browser or search engine shows an old icon
Check the correct shop and domain, reload, and try a new tab or private window. Browsers and search engines can have different caches. Bing and Google determine when an updated icon is fetched and displayed; uploading it gives no timing or display guarantee. Do not change the shop domain or theme just because a search result still shows the old icon.
Quick start
Prepare a clear square PNG or ICO.
Upload under Appearance → Tab icon and save.
Check the actual shop address.
Investigate caching and search-engine requirements separately.
Favicon support is included in Go, Plus and Pro and requires no particular theme. Check each subshop separately in a multishop system.
