Skip to main content

Change domain in live webshop

Learn how to change the domain of your active webshop safely. Follow our step-by-step guide for seamless domain migration and automatic…

This manual shows you how to change the domain of a webshop that is already active (live). For example, if your online shop changes its name after a few years.

Step-by-step:

1. you have purchased your new domain

2. point the new domain to Abicart according to this manual: Domain: Connect a domain to your webshop
*Point the domain both with and without www.

3. insert the new domain under the old one and wait 24 hours.

Settings >> Domains & SEO >> Domains >> New domain name >> Enter the domain >> Add >> Add www. domain as subdomain >> Save
​
​NOTE!
​It may take 1-24 hours before the domain is correctly pointed (step 2) and you can continue with step 3. If it is not possible to add the domain immediately, wait 1 hour at a time until it is possible to add the domain as a subdomain.

4. After the new domain has been a subdomain for 24 hours , delete it from the list of subdomains and add it as a new domain name.

5. Go to URL settings and change the domain name for the store language >> save.

Now set the new domain as the main domain. We go through how to do this in the linked manual.
​
*Also edit the language prefix and suffix as desired. See the same manual as above.

6. Now put the old domain under the new domain:

i) Go back to "domains" and copy your old domain and main domain and paste into a document.

ii) Delete the old domains from the list in admin to be able to move them (delete subdomain first, then main domain)
​
iii) Add the old domains as subdomains to the new domain name, one domain at a time (e.g. by copying the domains from the document where you just pasted them).

See picture:
A: New domain name - Here you enter your new domain

B: Domain name - Your new main domain
​
C: Add - Here you enter your subdomain. If the customer has a link with the subdomain, it will automatically redirect to the main domain.

Once this is done, the redirection from the old domain to the new domain will happen automatically. So a customer clicking on an old link will be redirected to the same page with the new domain (if the page still exists).

7. what's left to do:

- Contact any payment methods and inform them that you have changed domain
The same goes for any external tools, such as Google tools: update the service with your domain change.

Then it's done!

Did this answer your question?