Smart labels automatically pull data from custom fields into new hire onboarding journeys. When you create a new custom field, a smart label is generated to use in your onboarding programs.
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When creating a custom field, such as Learning ID, a smart label is automatically generated for it.
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2. Use the Smart Label in a Journey
In your onboarding program, insert the smart label by typing curly braces {{ and selecting the appropriate label, such as Learning ID. For example, you can add text like: Your eLearning ID is {{ Learning ID }}
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3. Verify
Be sure to check the user's onboarding journey to ensure the smart label pulls the correct data.
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Smart labels that are pulling information from a survey that's completed by the Manager or Buddy need to be formatted as {{role_REST_OF_LABEL}}.
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The format should be {{manager_REST_OF_LABEL}}
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The format should be {{buddy_REST_OF_LABEL}}
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Q: How do I know which smart labels are available?
You can view available smart labels by typing curly braces {{ when editing a journey. This will display a list of all the smart labels you can use.
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​Q: Can I customize the data that smart labels pull?
​Smart labels pull data directly from the custom fields in your system, so any customization would need to be done in the custom fields setup.