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What do I do when a quiz page Fails?
What do I do when a quiz page Fails?

What to do in the event of a crashing quiz and quiz error messages.

Daniel Barillaro avatar
Written by Daniel Barillaro
Updated over a week ago

There are a few causes for a quiz to send an error message to the Moodle user. It is rare but possible that our servers get overloaded causing quizzes to crash and create an error page. If this happens stay calm and refresh the page. You should take screenshots of your answers (and the error message if applicable) as you go, just in case Moodle fails to record you final submission.
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The image below is an example of an error in a Moodle quiz:
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If you are uncertain that your answers were submitted, please email your teacher or tutor and let them know what has happened.ย 

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