To receive a refund, you'll need to provide your bank details - aka account number & sort code.

You may have already done this to set up your direct debit, or receive money from other people in your home. If so, all good. You don't need to do anything.

How do I add my bank details?

  1. In the app, go to Settings
  2. Payment settings
  3. Add bank account
  4. Follow the process + done!

You will receive notifications when your refund is sent, and it'll arrive in your bank the next working day.

In order to receive a refund, you will need to verify your ID with Mangopay, you can do this by going to payment settings, 

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