As acasa has announced its discontinuation of services, as well as the COVID-19 outbreak, we’re working with a significantly reduced team at the moment and for the foreseeable future. This will mean it may take us around 10 working days to get back to you. 

We are therefore asking that before contacting acasa, you have checked our FAQs, these are being updated to help answer all your questions. You can access our FAQs below:

We also ask that, if you are transferring to Glide, you contact them regarding the transfer, and any future payments, as they will be best places to help you. 

You can contact Glide using the details below:

You can contact them on

Or phone them on 0333 666 5555

If you are going to be managing the bills directly with your supplier, we ask that you contact your suppliers directly. 

Email us at:

You can view all your past live chat conversations in-app, and search our FAQs.

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