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Access to Self Service for terminated employees

This article provides information on how leavers access Education People after their account has been terminated.

Cristiana Ghinea avatar
Written by Cristiana Ghinea
Updated over 2 weeks ago

Log in link for leavers

Employees who have a terminated account on Access Education People can't log in from Access Evo, as their Access Evo account is automatically deactivated when they leave.

Because of this, they will no longer be able to log in using the link http://go.accessacloud.com.

Instead, leavers will need to log in using the direct Access Education People link, which has the following format: https://accesspeople.accessacloud.com/SchoolNameSecure/Account/LocalLogOn

Please make sure to replace SchoolName in the link with the name of your school.

You can also get the direct link by following the steps below:

  1. Log in to your Access Education People account.

  2. Click the Sign Out icon in the top right corner of the screen.

  3. Copy the link from the URL bar at the top of the browser.

As soon as their employment is terminated, the leaver will automatically receive an email with the link to use, their username and a temporary password.

This email will be sent to their personal email address rather than the work email address.

When they log in via the link in the email for the first time, they're prompted to change the temporary password to a permanent, personal one.


Reset a leaver's password

Generate a new temporary password

You can generate a new temporary password and resend an email with the leaver's credentials by following the steps below:

  1. Search for the leaver and go to their profile.

  2. Click the Person tab and then click Profile.

  3. Click Reset Password.

Set up a permanent password

You can also set up a permanent password:

  1. Search for the leaver and go to their profile.

  2. Click the Person tab and then click Profile.

  3. Enter a new password in the Password field and click Save.

⚠️ Important: If you choose to set the password yourself, you need to let the user know what the password is as they won't receive an email with the new value.


Change how long leavers can log in after termination

By default, leavers will be able to access their account 3 months after their employment was terminated.

After termination, accounts will only have access to Self Service to view pay slips and documents. All other roles and permissions will be removed.
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The default 3 month period can be changed by following the steps below:

  1. Go to Setup and click on Settings.

  2. Click on System Settings and select Termination.

  3. Under Terminated deactivation period (in months), enter the number of months after which terminated accounts will get deactivated.

  4. Click away anywhere on this page and your settings will be saved.

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