Enhancement/Wish requests | Access Legal Case Management (Dps Spitfire) Help Center

Do you have a new feature in mind and want to use it in Access Legal Case Management? Or do you need improvements on a standard feature? Then please visit the Access Legal Ideas Portal and let us know what you're thinking about.

We commit to reviewing all ideas on an at-least quarterly basis. Once reviewed ideas will be visible in the portal for participants to vote on.

To log your idea on the ideas portal and understand its journey, watch the video below or follow the steps.

Sign in using your work email address. Note: If you don't already have an account get in touch with your Account Manager or our Customer Success team (please note only entitlement holders may have access to the ideas portal, see FAQs).
Navigate to the product you are interested in using the left-hand navigation.
Search the existing ideas for any that align to your interests and vote accordingly.
If you would like to log a new idea, click ADD A NEW IDEA.
Select the relevant Product for your idea.
Enter a one-sentence summary.
Add more details, for example, describe the benefits of implementing it.
To upload relevant files, click Attach files, browse for your file, and then click Open.
Click ADD IDEA.

Tip: You can come back to your idea and check its status.

Idea status types

We describe in the table below all the statuses your ideas can have during its journey:

Status	When is this used?
Needs Review	Once you submit your idea, we review it, make a decision and change its status. Note: Ideas with this status aren't visible on the ideas portal until the Product team has reviewed and updated the status.
Open for Voting	The idea is now visible to users with access to the portal and is available for users to vote on and discuss. These ideas will be periodically reviewed and potentially accepted into the relevant roadmap.
Will Not Implement	We have reviewed the item and have decided that this will not be implemented into our roadmap at this point in time. The idea is now closed.
Planned	This idea has now been accepted and is incorporated into a future roadmap. Please see to our quarterly roadmap updates and release notes for future information.
Shipped	The idea has been implemented and released for client usage.
Already Exists	This functionality is already available, the idea has been closed.

FAQs

We describe in the table below the most common queries:

Query	Answer
How many accounts can we have?	Accounts can be allocated upon request to users who have been added to the Customer Success support entitlement.
Is there a predefined number of votes I can use?	Votes are limited to 3 active votes per user. You may retract a vote from an idea at any time should you wish to transfer it to another idea. You can also retract your votes from ideas that are implemented or rejected.
Can I vote multiple times?	You can vote once per idea, within the maximum of 3 active votes in total.
What happens with my idea after submission?	We review the ideas on an at-least quarterly basis and update their status. To view your idea's status, click My Ideas.
I use multiple products, how do I use AHA?	You have a dedicated URL for each product. Due to the design of the AHA Portal, you can use the same email address for all portals, however, they are treated as separate accounts. SelectHR PeopleXD Access Recruit Access Learning Access Career Development
How can I find existing ideas?	Once you log into your account, you can see everyone's ideas. To check out a specific idea, search for it.
How can I vote on existing ideas?	To vote on an idea, next to the idea description, click Vote. We can view the users voting for an idea and we may contact you if we need further details.
How can I comment on an idea?	To add your comment on an idea, search for an existing idea then click Add a comment to join the discussion.