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How to clear browsing cache

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Written by Huzayfah Patel
Updated over 3 months ago

If you're having an issue where Access Legal Case Management is not loading then please follow the below steps:

The steps below may remove all login information which has been saved to your web browser.

Chrome

  1. Click onto the three dots on the top right.

  2. Click on Settings.

  3. Click on Security and Privacy.

  4. Click on Clear Browsing Data.

  5. Stay on Basic and change the time range to All Time.

  6. Click Clear Data.

Microsoft Edge

  1. Click onto the three dots on the top right.

  2. Click on Settings.

  3. Click on Privacy, Search, and Services.

  4. Click on Choose what to clear.

  5. Time range set to All Time.

  6. Click on Clear Now.

Safari

Click on History.
Click on Clear History.
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If you need further assistance then please raise a new case online and reference the title of this article.

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