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Seller rules

What AccountShark expects from a seller, what breaks the rules, and where the account-specific steps are covered.

These rules apply to everyone selling on AccountShark, including accounts, currency, items, and boosting services.

As a seller, you are responsible for accurately describing what you sell, keeping your inventory current, delivering what the buyer ordered, and cooperating when an order needs support.

Breaking these rules can result in listings being removed, payouts being held, selling privileges being restricted, or your AccountShark account being suspended or permanently closed.

Selling game accounts? Some additional requirements apply to account ownership, security, and handover. See Account Seller Rules.

🪪 Who can sell

You must be 18 or older to sell on AccountShark. Payouts, identity verification, and the agreements attached to selling are not available to anyone under 18.

Sell under your own identity. One person, one seller account. Do not create additional accounts to work around a restriction, and do not sell on behalf of someone who is restricted or under 18.


📋 Listings and inventory

Only list products or services you control and can deliver.

Your listing must accurately describe what the buyer will receive. This includes any material restrictions, account history, penalties, cooldowns, access limitations, delivery requirements, or other details that could affect the buyer's decision.

Sellers must:

  • Use accurate titles, descriptions, categories, prices, and delivery information.

  • Provide current and truthful screenshots or other evidence when required.

  • Keep inventory and listing details up to date.

  • Update or remove a listing if something material changes.

  • Disclose important limitations or risks before an order is placed.

  • List products in the correct game and category.

  • Never create misleading, fake, duplicate, random-chance, or intentionally mispriced listings.

  • Never manipulate screenshots, evidence, reviews, feedback, or other marketplace information.

See Listing rules and category disclosures for the information required for each type of listing.


📦 Delivering orders

Deliver exactly what the buyer ordered, using the method agreed in the order.

Do not substitute a different account, amount, server, region, product, boost method, recipient, or delivery method unless the buyer agrees to the change through the order.

Only mark an order as delivered when the agreed delivery is actually complete.

If you cannot complete an order as promised, tell the buyer immediately. Do not mark an incomplete order as delivered to stop a cancellation or release payment.

Keep delivery evidence where required. If a dispute is opened, you may be asked to provide proof showing what was delivered, when it was delivered, and to whom.

See Fulfilling an order for the delivery process.


💬 Communication and support

Keep transaction-related communication inside AccountShark so there is a record if something goes wrong.

Sellers must:

  • Respond to buyers within a reasonable amount of time.

  • Respond promptly when AccountShark requests information or evidence.

  • Be truthful about the status of an order.

  • Keep order messages and evidence intact.

  • Treat buyers, other sellers, and AccountShark staff respectfully.

Threats, harassment, impersonation, deliberate deception, or attempts to interfere with another seller are not allowed.


🚫 Off-platform trading

Do not move an AccountShark transaction outside AccountShark.

You may not ask a buyer to pay you directly, move an order to another marketplace, or use outside communication to bypass AccountShark's order system.

Do not advertise your own store, another marketplace, or outside payment methods to AccountShark buyers.

If a buyer asks you to pay, communicate, or complete the transaction somewhere else, report the request and continue through the AccountShark order.

Transactions moved outside AccountShark are not protected by Apex Protection and may result in seller penalties.


⚠️ Fraud and marketplace abuse

AccountShark does not allow:

  • Scamming, fraud, or intentionally false listings.

  • Fraudulent or intentionally unsafe delivery methods.

  • Chargeback, refund, payout, or payment abuse.

  • Selling products you do not own, control, or have authorization to deliver.

  • Taking back, reclaiming, or interfering with something after it has been sold.

  • Removing currency, items, characters, or other advertised value before or after delivery without the buyer's agreement.

  • Falsifying delivery evidence, identity information, screenshots, reviews, or feedback.

  • Creating or using accounts to evade restrictions or penalties.

  • Impersonating AccountShark, its staff, or another seller.

  • Encouraging buyers to violate AccountShark's payment or protection process.

Serious fraud can result in immediate permanent suspension and funds may be held where necessary to resolve affected orders.

Where a seller is found to have scammed or defrauded someone, AccountShark may hold that seller's funds for up to 30 days and use them to repay affected buyers and to cover losses AccountShark absorbed on their behalf, including refunds already issued, chargeback costs, and fees. Anything left after those obligations are settled can be withdrawn.

See Seller penalties for how violations are handled.


🔑 Selling game accounts

Game account sales have additional requirements because control of the account itself must be transferred to the buyer.

Before delivery, remove your own payment information and any personal security or recovery methods that are not supposed to remain attached.

When the order is fulfilled, provide all credentials and access promised by the listing. If full email access was included, the email account and its required login information must be transferred with the game account.

Do not retain or later use recovery methods to access, interfere with, or reclaim an account after it has been sold.

See Account Seller Rules and Fulfilling an order for the account-specific requirements.


✅ Staying in good standing

Good sellers consistently do four things:

  • Describe it accurately.

  • Deliver what was ordered.

  • Keep the transaction on AccountShark.

  • Respond when the buyer or AccountShark needs them.

If something changes after you list, correct it before another buyer places an order. If an order is already active, tell the buyer and AccountShark before changing how the order will be fulfilled.

Seller fees, payout requirements, reserves, and other financial terms are covered separately in What fees does AccountShark charge sellers? and the Seller Agreement.


📖 Related reading

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