Integrations: Sales Channels
Note: This guide covers the basics of setting up marketplace integrations. Each marketplace has its own specific setup guidelines which are detailed in separate articles. Please refer to these marketplace-specific articles for a full guide on how to set up each marketplace.
To add a new sales channel integration, follow these steps:
In the sidebar under Organization, select the Integrations tab.
Within the Sales Channels window, click + New in the top right corner.
Click the sales channel you want to add, and then click + Add below.
The sales channel will then appear. Click Edit to its right.
When finished making edits to each section described below, click Save in the bottom right hand corner of the screen.
Click the Settings tab.
In the General section:
Enable the channel by clicking the slider.
Under Warehouse Details, click + Add Warehouse Detail to connect your channel to a previously added warehouse (refer to the individual marketplace articles for detailed guides).
Finally, click + Add Routing Mode below this section to determine the routing logic used in selecting warehouses for shipping.
Ship Complete assigns warehouses to orders based on inventory amount sufficient to fulfill them from a single location.
Priority and Default use warehouses in the order listed in the Warehouse Details section.
Proximity assigns warehouses based on proximity to the order recipient.
The Notifications section allows entry of email addresses to receive notifications from the integration about potential issues. Enter an email address and press return to enter another.
The Actions section shows the timing of inventory, orders, catalog, and fulfillment pushes to/pulls from the sales channel. It is advised to leave these settings on default.
The Authorization or Consent section connects Acenda to your sales channel by providing fields to enter your sales channel credentials.
The Configuration or Functionality Control section contains sliders to enable or disable bi-directional data flow from Acenda to the sales channel and vice versa.
The inventory floor setting, sometimes within the Configuration section or in its own section called Inventory Control, allows input of an inventory number below which inventory will be considered zero. This serves as a buffer to prevent overselling and stock-outs.
The Generic Templates tab allows creation of placeholder templates used in item creation. For example, the offer_feed generic template is required by all Mirakl channels to create an offer for catalog items pushed to them. Generic templates are a way to setup global rules to affect your assortment. For some marketplaces, certain generic templates are required, for others they are completely optional. To learn more about how generic templates work per marketplaces, refer to the individual marketplace articles for detailed guides.
To create one, select it from the dropdown ‘Select a Type’ and click Create.
The template will then appear list below. Click Edit next to the template.
Under the Attributes tab, click + Add Root to add the placeholder attributes.
Click + Add Value below the attribute to map the attributes. The Value Type and mapping box will appear. Choose the type and mapping as explained in the ‘Building a Posting Template’ article.
When finished, click Save below.
The Additional tab allows creation of additional attributes by name, value type, and mapping using the same method as before. Click Save when finished.
The Posting Templates tab serves to assign product attributes to marketplace attributes and is explained in the ‘Building a Posting Template’ article.
Once your Sales Channel is set up and data is sent to the marketplace, the Dashboard and Products tabs will begin to populate with item listing status and sales data.