Managing Item Pricing in Acenda
Acenda offers two primary ways to manage your pricing: Manual Updates via the Admin Dashboard for quick, individual changes, and Bulk Updates using the Import/Export tool for large-scale catalog shifts.
Prerequisites for Pricing
Before you start adjusting numbers, ensure your products are configured correctly. If these boxes aren't checked, the pricing options simply won't appear.
Item Grouping: The
Groupfield for your item must be set to variant.Base Price: This is your "global" price, used as the default across all sales channels.
Custom Price: A channel-specific price linked to a unique Subscription ID.
Pro Tip: You can find your Subscription IDs on the Integrations page under the Sales Channels section.
Individual Pricing Updates (Admin Dashboard)
Perfect for "set it and forget it" items or quick one-off adjustments.
Navigate to Items in the top navigation bar.
Select the specific product variant you wish to edit.
Click the Pricing tab.
To set a Base Price: Click Add Base Price, enter the value and the MSRP (required if you plan to run promotions later), and click Add.
To set Custom Channel Pricing: Click Add Custom Price, select your Subscription from the dropdown, enter the price and MSRP, and click Add.
⚠️ Important: Manage your MAPP (Minimum Advertised Price) values at the Base Price level only. Applying them to custom channel pricing can cause logic conflicts.
Bulk Base Price Import
Use this method to update the universal pricing for your entire catalog at once.
1. Prepare Your File
Create a spreadsheet with these three essential headers. Note: Microsoft Excel (XLS or XLSX) is the preferred format for these imports; while CSV UTF-8 is also allowed, XLS is preferred for better data stability.
Header | Description |
sku | The unique identifier for your item. |
pricing_item.price.amount | Your new Base Price. |
pricing_item.msrp.amount | Your new MSRP value. |
2. Upload to Acenda
Go to Import/Export > Imports > New Import.
Select Catalog as the Import Type.
Upload your XLS or XLSX file and verify the mapping.
Run the import and spot-check a few SKUs in the Items tab to confirm.
Bulk Custom Pricing Import
Use this when you need to set different price points for different marketplaces (e.g., higher prices on Amazon to cover fees).
Export Current Data: Go to Import/Export > Exports, select Custom Pricing, and download the file.
Prepare the File:
Microsoft Excel (XLS or XLSX) is the preferred format and CSV UTF8 is also allowed, but XLS is preferred.
Delete the first four metadata columns (
id,created_at, etc.).Input your SKUs, Subscription IDs, and the new Price/MSRP. Ensure the Currency column is set to USD.
Upload to Acenda:
Go to Import/Export > Imports > New Import.
Set the Import Type to Custom Pricing.
Upload your file and run the import.
A Note on Sync Times
Once you hit "Import," the data is immediately available in Acenda. However, external marketplaces have their own internal clocks. Please allow anywhere from 4 hours to overnight for changes to reflect on live channels, depending on their specific update cycles.