Managing Item Pricing in Acenda
Acenda provides two primary methods for managing item pricing: manual updates through the Admin Dashboard and bulk updates using the Import/Export tool.
Prerequisites for Pricing
Before you can set or update prices, ensure the following:
Item Grouping: The Group field for your item must be set to variant. Pricing options will not appear if this is not configured correctly.
Pricing Types, Base Price: The default price applied across all sales channels.
Custom Price: A channel-specific price linked to a unique Subscription ID. You can find these IDs on the Integrations page under the Sales Channels section.
Individual Pricing Updates (Admin Dashboard)
To update prices for a single item, follow these steps:
Log in to Acenda Admin.
Navigate to Items in the top navigation bar.
Select an existing item or create a new one.
Verify that the Group field is set to variant.
Select the Pricing tab.
Adding a Base Price
Click Add Base Price.
Enter the Price value.
Enter the MSRP (required to run promotions).
Click Add to save.
Adding Custom Channel Pricing
Click Add Custom Price.
Select the relevant Subscription from the dropdown menu.
Enter the Price (numeric values only; do not include currency symbols).
Enter the MSRP (required to run promotions).
Click Add to save.
Important: Do not add MAPP pricing values for custom pricing, as these are managed at the Base Price level and will cause a conflict.
Bulk Base Price Import
For large-scale updates to your universal pricing, use the Catalog Import tool.
1. Prepare Your File
Create an Excel spreadsheet with the following three headers:
Header | Description |
sku | The unique identifier for your item. |
pricing_item.price.amount | The new Base Price. |
pricing_item.msrp.amount | The new MSRP value. |
2. Upload to Acenda
Navigate to the Import/Export tab in the top navigation bar.
Select Imports, then New Import.
Set the Import Type to Catalog.
Upload your file and verify the mapping in the preview screen.
Run the import.
Spot-check several SKUs in the Items tab to confirm the updates.
Bulk Custom Pricing Import
Use this method to update channel-specific pricing across multiple SKUs simultaneously.
1. Export Current Data
Navigate to the Import/Export tab.
Go to Exports, select Custom Pricing, and click Download when the file is generated.
Open the file in MS Excel.
2. Prepare the Update File
Delete the first four metadata columns: id, created at/by, and updated at/by.
Add the SKUs you wish to update.
Enter the correct Subscription ID for the specific sales channel. (Found under Integrations > Sales Channels).
Enter the new Price, MSRP, and ensure the Currency column is set to USD.
Save the file as a CSV UTF-8.
3. Upload to Acenda
Go to Import/Export > Imports > New Import.
Set the Import Type to Custom Pricing.
Upload your file and verify the mappings.
Run the import and spot-check SKUs under the Items tab to ensure the prices reflect correctly under the specific marketplace.
Sync Time Note: Once prices are updated in Acenda, please allow between 4 hours and overnight for the changes to synchronize with external marketplaces, depending on their specific update cycles.