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How to Update Pricing – Step-by-Step for Manual and Bulk Uploads

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Written by Sam E.
Updated over a week ago

Managing Item Pricing in Acenda

Acenda provides two primary methods for managing item pricing: Manual Updates through the Admin Dashboard for individual items and Bulk Updates using the Import/Export tool for large-scale changes.

Prerequisites for Pricing

Before setting or updating prices, ensure your items meet the following configuration requirements:

  • Item Grouping: The Group field for your item must be set to variant. Pricing options will not appear if this is not configured correctly.

  • Base Price: The default price applied across all sales channels.

  • Custom Price: A channel-specific price linked to a unique Subscription ID.

    Note: Subscription IDs can be found on the Integrations page under the Sales Channels section.

Individual Pricing Updates (Admin Dashboard)

Use this method to quickly update the price of a single product.

  1. Log in to Acenda Admin and navigate to Items in the top navigation bar.

  2. Select an existing item or create a new one.

  3. Verify that the Group field is set to variant.

  4. Select the Pricing tab.

Adding a Base Price

  1. Click Add Base Price.

  2. Enter the Price value.

  3. Enter the MSRP (required to run promotions).

  4. Click Add to save.

Adding Custom Channel Pricing

  1. Click Add Custom Price.

  2. Select the relevant Subscription from the dropdown menu.

  3. Enter the Price (numeric values only; do not include currency symbols).

  4. Enter the MSRP (required to run promotions).

  5. Click Add to save.

Important: Do not add MAPP pricing values for custom pricing. These are managed at the Base Price level and will cause a conflict if applied to specific channels.

Bulk Base Price Import

For large-scale updates to your universal pricing, use the Catalog Import tool.

1. Prepare Your File

Create an Excel spreadsheet with the following three headers:

Header

Description

sku

The unique identifier for your item.

pricing_item.price.amount

The new Base Price.

pricing_item.msrp.amount

The new MSRP value.

2. Upload to Acenda

  1. Navigate to the Import/Export tab in the top navigation bar.

  2. Select Imports, then New Import.

  3. Set the Import Type to Catalog.

  4. Upload your file and verify the mapping in the preview screen.

  5. Run the import and spot-check several SKUs in the Items tab to confirm the updates.

Bulk Custom Pricing Import

Use this method to update channel-specific pricing across multiple SKUs simultaneously.

1. Export Current Data

  1. Navigate to the Import/Export tab.

  2. Go to Exports, select Custom Pricing, and click Download when the file is generated.

  3. Open the file in MS Excel.

2. Prepare the Update File

  1. Delete the first four metadata columns: id, created at/by, and updated at/by.

  2. Add the SKUs you wish to update.

  3. Enter the correct Subscription ID for the specific sales channel.

  4. Enter the new Price, MSRP, and ensure the Currency column is set to USD.

  5. Save the file as a CSV UTF-8.

3. Upload to Acenda

  1. Go to Import/Export > Imports > New Import.

  2. Set the Import Type to Custom Pricing.

  3. Upload your file and verify the mappings.

  4. Run the import and spot-check SKUs under the Items tab to ensure the prices reflect correctly under the specific marketplace.

Sync Time Note

Once prices are updated in Acenda, please allow between 4 hours and overnight for the changes to synchronize with external marketplaces, depending on their specific update cycles.

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