Acenda and Mirakl Connect: A Powerful Partnership for Seller Success
Acenda is proud to be an official and pioneer partner of Mirakl, and we value our strong, cooperative relationship. Together, our platforms provide sellers with powerful tools to thrive in the marketplace ecosystem. While both Acenda and Mirakl Connect are designed to help sellers grow, they offer different approaches and capabilities that cater to a variety of business needs. This comparison is designed to help sellers understand which solution best fits their unique goals.
Understanding the Platforms
Acenda, a US-headquartered company, collaborates closely with Mirakl to provide a solution that not only integrates seamlessly with all Mirakl channels but also expands a seller's reach to marketplaces beyond the Mirakl network. Acenda is designed for brands seeking a centralized hub to manage a broad, multi-channel e-commerce strategy, connecting their sales channels with their core operational technologies.
Mirakl Connect, from the French-headquartered company Mirakl, is an excellent platform for sellers looking to join and scale their business across the extensive network of Mirakl-powered marketplaces. It provides a streamlined way to manage operations within this vibrant ecosystem, offering AI-powered tools to help with catalog onboarding and optimization.
Key Features and Approaches
Here’s a look at some of the features and approaches of each platform:
Holistic Data for Performance & Accuracy: Because Acenda sees all sales channels outside of the Mirakl network (including Amazon, Walmart, and a seller's own Shopify site), it has a more accurate grasp of total sales data and inventory levels. This unified view is crucial for reducing overselling, minimizing backorders, and maintaining strong seller performance metrics across every channel.
Inventory Management: For brands using Shopify with multiple warehouses, Acenda offers a critical advantage by supporting multi-location inventory. This allows for precise stock management and sophisticated order routing by pulling data from specific warehouse locations. In contrast, Mirakl Connect's reliance on a single, cumulative inventory level from Shopify creates significant operational challenges for sellers with multiple warehouses. This limitation can lead to inaccurate stock reporting on marketplaces, inefficient order routing, and a higher risk of overselling, as the system cannot distinguish between inventory held at different physical locations.
Marketplace Reach: Acenda complements the Mirakl network by also connecting to a wide range of other marketplaces, including Amazon, Walmart, eBay, Shein, Temu, and TikTok, among others. This is ideal for sellers managing a broad multi-channel presence.
Technology and Logistics Integration: Acenda provides native integrations with over 70 technologies (like Netsuite, Shopify, and ShipStation) and more than 100 3PL and 4PL warehouse partners, allowing sellers to build a deeply connected technology stack.
Pricing Model: The platforms have different pricing philosophies to suit different business models. Acenda offers a predictable flat-rate pricing model. Mirakl Connect's pricing is based on a flexible model tied to a percentage of sales and SKU count.
Contract Terms: Acenda provides a 45-day termination option, offering flexibility for businesses. For sellers who can plan further ahead, Mirakl offers discounted pricing with a 12-month contract.
Feature Comparison
Feature | Acenda | Mirakl Connect |
Headquarters | USA | France |
Unified Inventory & Sales View | Yes (Across all channels) | No (Mirakl channels only) |
Partnership Status | Official & Pioneer Partner of Mirakl | The core Mirakl seller platform |
Shopify Inventory | Supports multi-location, warehouse-level inventory | Uses cumulative inventory level |
Pricing Model | Flat-rate | Based on % of sales & SKU count |
Contract Terms | 45-day termination option | 12-month contract for discounted pricing |
Mirakl Network Access | Full access through partnership | Direct access |
External Marketplace Connections | Yes (Amazon, Walmart, eBay, etc.) | Focused on the Mirakl marketplace network |
Tech Integrations | 70+ native integrations (NetSuite, Shopify, etc.) | Integrations within the Mirakl ecosystem |
Logistics Network | 100+ 3PL/4PL warehouse partners | Relies on partner integrations |
Conclusion
Choosing between Acenda and Mirakl Connect depends entirely on a seller's individual strategy. Mirakl Connect is an excellent tool for sellers looking to grow their business within the thriving Mirakl ecosystem. As a close partner, Acenda offers a complementary solution for brands that need a unified view of their entire business to ensure inventory accuracy, manage complex fulfillment, and connect to a broader array of marketplaces and technologies, both inside and outside the Mirakl network.
Disclaimer: The details in this comparison are provided for informational purposes and are based on information available as of August 2025 and may contain unintended inaccuracies. The e-commerce software landscape is dynamic, and the ecosystem is constantly evolving. Prospective consumers of these software platforms should exercise their best judgment and conduct a thorough analysis before making a decision.