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How to host size charts and instruction manuals in Acenda

Upload documents to Assets and link them from your listings.

Assets is Acenda's file-hosting library for the supporting documents your listings link to — think size charts, instruction manuals, and warranty guides. Upload a file once, and Acenda gives you a permanent link you can drop into a posting template or a custom field, so the same file can power as many listings as you need.

Assets is for supporting files like these — not your main product photos. For primary and gallery images, use Items and the product image import columns instead; see How to bulk update product images.


Before you start

Decide how the file will be used before you upload: if every item in a posting template shares the same chart or manual, you'll paste one URL as a static value. If the file is different per item, you'll store the URL on a product custom field instead and map it. Both paths are covered below under Use the file's URL in a listing.

Upload a file

  1. Go to CATALOG > Assets.

  2. Click Upload File to choose a file from your computer, or Add from URL to pull one in from a link you already have.

  3. Acenda accepts .jpg, .jpeg, .gif, .png, .svg, .webp, and .pdf files up to 50 MB each. Use a clear file name — for example, size-chart-womens-tops.pdf — it's the easiest way to find the file again later.

Copy the file's URL

Every uploaded file gets its own permanent, public link — no login required to open it. That's what lets marketplaces and other sites fetch the file directly.

  1. Find the file in your Assets list.

  2. Click the copy icon in that row's Actions column.

The URL is now on your clipboard, ready to paste wherever you need it.

Use the file's URL in a listing

Where that URL goes next depends on whether the file is the same for every item or different per item.

Same file for every item in the template: open the posting template, set the field's Value Type to String, and paste the URL directly into the value. Every product that uses this template will point to that one file.

A different file per item: store the URL on a product custom field instead, then map the posting-template field to it with Value Type set to Property. You can create that custom field without leaving the template — click Add Field on the field row, which creates the same product custom field you'd otherwise set up under CATALOG > Custom Fields. See How to create custom fields and How to build a posting template for the full walkthrough. Loading many URLs at once through an import? Use a fields.<your_field_name> column.

Selling on Target+? Target+ doesn't take a hosted document link in a field — size charts there are sent as an extra product image instead. Upload the chart to Assets as usual, then follow How to add and manage size charts on Target+ to add it as an alternate image on the item.

For other marketplaces, check the specific field you're mapping to — some accept a link to a document the same way, others don't.


Troubleshooting & FAQ

  • My file won't upload. Acenda only accepts .jpg, .jpeg, .gif, .png, .svg, .webp, and .pdf files, and each one must be 50 MB or smaller. Compress a large PDF or image and try again.

  • I replaced a file, but my listing still shows the old version. Re-uploading doesn't overwrite the original — it creates a brand-new file with a brand-new URL. Copy the new URL and update it wherever the old one was used.

  • I deleted an asset and something broke. Deleting a file removes it permanently, and its old URL stops working wherever it's still referenced — including a posting template value or a custom field that still points to it. Confirm nothing live is still using that link before you delete.

  • My size chart isn't showing up on Target+. Target+ doesn't read a hosted link from a field — see "Selling on Target+?" above; the chart needs to be added as an alternate image on the item instead.

  • Where do I find a file again later? The Assets list shows every upload's file name, type, size, and upload date, but there's no search or folders yet — descriptive file names are the best way to keep a large library quick to scan.


Related articles

Still stuck? Reach out to Acenda Support and Acenda support will help you sort it out.

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