What is the Inventory Floor setting, and how do I use it?
The Inventory Floor is a powerful feature that helps you prevent overselling on marketplaces by creating a "safety stock" or buffer for your inventory.
When you set an inventory floor, you are telling the system not to send your real-time inventory count to the marketplace once it drops below a certain number. Instead, it will send a value of 0, effectively making the product appear "out of stock" on the marketplace, even if you still have a few units left. This gives you a buffer to fulfill any in-flight orders and prevents selling stock you don't have.
How It Works: An Example
Let's say you set your Inventory Floor to a value of 2.
If you have 10 units in stock, the system will send an inventory of 8 to the marketplace.
If you have 2 units in stock, the system will send an inventory of 0 to the marketplace. The item will now show as "out of stock" to marketplace customers.
If your stock level drops to 1 unit, the system will immediately send an inventory of 0 to the marketplace. The item will now show as "out of stock" to marketplace customers.
If you have 0 units in stock, the system will send an inventory of 0 to the marketplace. The item will now show as "out of stock" to marketplace customers.
This ensures that once your inventory becomes very low (in this case, one or fewer), you stop taking new orders from that sales channel.
How to Set Your Inventory Floor
Follow these steps to configure the inventory floor for a specific marketplace integration:
Log in to your Acenda Admin panel.
From the main menu, navigate to Integration.
A list of your marketplace integrations will appear. Select the integration you wish to modify (e.g., Target+, Amazon, Walmart, etc.).
Click on the "Settings" tab within the integration's configuration page.
Scroll down to find the "Functionality Control" section.
Locate the field labeled "Inventory Floor".
Enter a whole number greater than 0 into the field. This number will be your new inventory buffer.
Click "Save" to apply the changes.
Your inventory feed to that marketplace will now respect the new floor you have set.
Important Note: This setting is unique to each integration. Setting an inventory floor for Target+ will not affect your settings for any other marketplace. You must configure it separately for each integration.