How to Export Your Data
You can export your product, inventory, and pricing data at any time. This allows you to back up your records, analyze performance in spreadsheets, or migrate data to other systems.
Step-by-Step Guide
Navigate to Data Management > Import/Export in the sidebar.
Click the Exports tab.
Click the + New Export button in the top-right corner.
From the Model dropdown menu, select the type of data you wish to export (see the Export Types reference below).
Click Export.
Your file will appear in the list below with a "Processing" status. Once the file is ready, click the Download icon (☁️) to save the CSV file to your computer.
⚠️ Important: Customer Data (PII) & Orders
To protect consumer privacy and comply with retailer regulations, Personally Identifiable Information (PII) cannot be exported using this tool. You cannot download customer names, shipping addresses, email addresses, or phone numbers directly from this page.
Need to export order data? Alternatively, Acenda integrates seamlessly with ShipStation, Veeqo, Extensiv, Cin7, Shopify, and many more. Once you have connected your account to any of these platforms, you can export complete order lists—including customer details—from there with relative ease.
Available Export Types
When creating a new export, choose the Model that best fits your needs:
Catalog: A master list of all your products, including all default and custom data fields.
Inventory Detail: A deep dive into inventory levels. This includes Product ID, Warehouse ID, quantity on hand, allocated stock, unit cost, and expiration dates.
Channel Item Mapping: Shows how your SKUs are connected to specific sales channels (includes Subscription IDs and Posting Template IDs).
SKU Presentation: A breakdown of product identifiers (aliases) such as UPC, EAN, GTIN, and ISBN, organized by marketplace subscription.
Promotion: A report of all active and past promotions, including start/end dates, sale prices, and currency.
Custom Pricing: A list of special pricing rules applied to specific SKUs, including MSRP and MAP (Minimum Advertised Price) data.