Warehouses represent the physical or virtual locations where your inventory is stored. Properly configuring these locations is essential for accurate inventory synchronization and order fulfillment across your sales channels.
Phase 1: Creating a Warehouse Manually
Navigate: In the sidebar, go to Data Management and select Warehouses.
Add New: Click the + New Warehouse button in the top right corner.
Basic Configuration:
Name: Enter a unique identifier for the location.
Fulfillment Provider: Select your provider from the dropdown menu.
Inventory Tracking: Select Basic (currently the only supported tracking type).
Type: Choose between a Physical or Virtual warehouse.
Address & Logic: Enter the warehouse address and use the toggle sliders to configure:
Respect Allocations: When enabled, Acenda automatically decrements "On Hand" inventory as orders are placed to prevent overselling.
Activate: Toggle this on to make the warehouse live.
Finalize: Click Save, then note the Warehouse ID displayed on the main Warehouses page; you will need this for the next phase.
Phase 2: Connecting Fulfillment Software
To ensure your fulfillment software (e.g., ShipStation or ShipHero) communicates with the correct location, you must link the Warehouse ID:
Go to the Integrations section and click Edit next to your fulfillment provider.
Select the Setup tab.
Enter the Warehouse ID(s) in the corresponding field.
Click Save.
Phase 3: Mapping to Sales Channels
The final step is mapping your Acenda warehouse to your specific marketplaces (e.g., Target+, Amazon):
Navigate to Organization > Integrations.
Click Edit next to the desired Sales Channel.
Go to the Settings tab and scroll to Warehouse Details.
Click + Add Warehouse Detail.
Map the Locations:
Channel Warehouse: Select the marketplace-specific identifier.
Warehouse: Select your corresponding Acenda warehouse.
Click Save at the bottom of the page.