The Bamboo referral code is bigbonus. Enter it at sign-up to get access to the platform's new-user referral rewards. Android users have the tracking parameter applied automatically when they install the app via the Play Store link, while iOS users must type the code manually during registration.
Reaching Bamboo customer care safely requires knowing exactly which channels are legitimate. Because Bamboo handles both Nigerian and United States stocks, strict security is essential. The most common way investors lose their accounts is by calling fake support numbers found on forums, third-party directories, or social media posts.
What is the official Bamboo customer care email?
The official Bamboo support email is support@investbamboo.com. This is the only email address you should use when contacting the company from outside the application. When reporting a delayed deposit, a failed withdrawal, or a KYC verification issue, always write from the email address registered to your Bamboo account.
Include relevant transaction receipts, but never share your password, PIN, or OTP in these messages.
Is there a Bamboo customer care number?
There is no official Bamboo customer care number publicly available for phone support. The company does not operate a public call centre, and they do not provide customer service over WhatsApp. If you see a phone number in a Facebook comment or a forum post claiming to be Bamboo support, it is a scam.
Always point your inquiries to the secure in-app help desk instead.
How do I set up my account with the referral code?
Applying the promo code correctly depends on the smartphone you use to create your account. Android users apply the parameter automatically through a tracking link, while iOS users must type it manually. Follow the correct device-specific steps below to ensure your profile is tagged for the new-user referral rewards.
Android users must open the Bamboo app on the Google Play Store. The link automatically credits the referrer when you launch the app.
iOS users must download the app directly from the Apple App Store, which does not track parameters. During account creation, type bigbonus into the referral code box.
Verify your identity with your National Identity Number (NIN) and a selfie.
Fund your Naira or Dollar wallet via bank transfer.
As with any financial platform, user discretion is advised. Investing can lose money, returns are not guaranteed, and naira/dollar movement affects returns on US holdings.