First, make sure your glasses are completely charged. Glasses need to be plugged in for a minimum of three hours to be considered fully charged.
Once you've plugged your glasses in, check that the LED is continuously lit, and that the display is on.
The LED turns on while charging
If the LED is continuously lit when the glasses are plugged in, then the glasses are charging normally. When you check the screen, if it is not shining, try unplugging the glasses, plugging them back in, and then checking again. The display is supposed to only stay on for one minute while charging.
If you can’t see the screen while the glasses are plugged in, this could mean that there is a problem with the display. Please contact ActiveLook customer service.
The LED does not turn on while charging
If the glasses are plugged into a power source, but neither the LED nor the display seem to be on, check that your power source is working. Please note, the LED will stop shining once the charge is complete, so try turning your glasses on to see if the LED is blinking or not.
If neither the screen nor the display turn on, please contact ActiveLook customer service.