Display Quits While in Use

What to do if your display disappears during a session or activity

Updated over a week ago

If your display goes off during use, it could be your gesture sensor.

Waving your hand once slowly across the gesture sensor will change which screen is displayed. Once you've reached the end of the screen options, the display will enter sleep mode. To exit sleep mode, simply wave your hand in front of the gesture sensor again.

The gesture is sensitive so sometimes it will respond to a lock of hair passing in front of it, or the helmet being too close to the glasses. You can solve for this by adjusting your glasses on your face. You may also try deactivating the gesture sensor in the third tab of the application and then reactivating it.

If the problem persists, it could be the battery. Please refer to "The glasses turn off unexpectedly" for more troubleshooting.

If the issue remains after this, please contact ActiveLook customer service.

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