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How to request V-Trace Employee in the Employee Service Center Portal

Janelle Komenda avatar
Written by Janelle Komenda
Updated over 7 months ago

In order to assign work (mechanical, body, detail) to an employee in V-Trace they must first be designated as a V-Trace employee. This is requested in the Employee Service Center Portal for Carvana ADESA Auction Operations Applications.

  1. From Carvana Okta choose Service Now

  2. All-> Self Service-> Employee Center

  3. From there search Auction for AMS

  4. Add the users name and location. If the user already has an AMS account then their permissions and their Employee Functional Area will populate. If they do not, choose Carvana Employee for the basic access or Carvana Employee Plus for preapproved protected roles.

    For a complete list of functions in each functional area please refer to the AMS Function List

  5. At the bottom of the form is Employee Functions. Here you will find V-Trace employee. Select that option, add to cart, and check out.

To assign an employee a function in V-trace, see Assigning an Employee a Shop and Job function in V-trace.

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