A separate team will have to remove the vehicle from the group that is causing it to display to Gate app that way.
Please submit a ticket here - https://carvana.service-now.com/scp?id=sc_cat_item&sys_id=b31205288729e5109d1077b7cebb35e6
Gate App says Carvana Retail
Gate app says the vehicle is a Carvana Retail unit but is for another customer
Written by Janelle Komenda