Transmission event details contain the currently available reports of a transmission event as well as applicable update transmission event options. The update options are dependent on where a transmission event is in its transmission life cycle because the update options are tied to run statuses. For example, you won’t be able to resend a transmission that hasn’t yet been sent to the customer.
The following steps walk you through the process of viewing transmission event details:
1. On the Monitor page, search for the desired transmission event.
If you’re not sure how to do so, see the document “Search for Transmission Events.”
2. Click on the plus icon next to the transmission event that you’d like to view (see Figure 1).
The details for the selected event appear (see Figure 2).
3. When you’re done viewing the transmission event details, click on the minus icon next to the transmission event to collapse the details (see Figure 3).
