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Track Reference Numbers

This tutorial shows you how to find the reference number and customer details associated to a booking.

Blake Pridham avatar
Written by Blake Pridham
Updated over 2 years ago

Each booking is assigned a unique 8-digit Reference Number that provides access to additional client details. To view additional details that cannot be found on a booking card on the event page, click the reference number.

How to Track Reference Numbers

1.  Click an event on the Home calendar that contains a booking or click the Manage Booking link on a confirmation email you have received.

2. Click a Reference Number on the Event Page to view full customer details.

Confirm the booking status, payment details (including outstanding balances) and contact information of a client.

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