Skip to main content

Adxom FAQ v1

Most frequent asked questions

Victoria avatar
Written by Victoria
Updated over 2 weeks ago

BUYERS

How do I get started with website promotion on ADXOM?

  • Sign Up: Begin by signing up on adxom.com to initiate your website promotion journey.

  • Register as a buyer: Upon signing up, you'll gain access to the buyer dashboard.

  • Add Funds: To explore more about the available websites, add funds to your account with a minimum of $10 via Paypal, Credit, or Crypto.

  • Create a project: Start by creating a project to search the avaliable sites.

  • Place the order: Place the order and track your results.

How to unhide the URLs?

To have access to all of our available domains, simply add funds to your balance (minimum $10) to unhide all URLs and search your required domain.

How do I create a project?

To Create a Project:

  • Navigate to "My Projects": Access the "My Projects" section on the platform.

  • Click on "Create Project": Find and select the option to create a new project.

  • Name Your Project: Provide a name for your project.

  • Enter the URL: Input the URL associated with your project.

  • Project Creation Success: You have successfully created your project! Now, you are free to select any of our services to proceed further.

What do different balance categories mean?

Main Balance: This category represents funds that you have added to your account through available payment methods.

Reserved Balance: Funds in this category are reserved specifically for task payments.

Bonus Balance: This balance consists of additional funds that may have been added to your account when you added funds to your main balance. These bonus funds can be utilized for your future campaigns within our platform.

What is the difference between Content Placement, Content Creation & Placement, and Link Insertions?

  • Content Placement: With Content Placement, you provide the article (including your link), and the publishers post it on their websites.

  • Content Creation & Placement: Choosing Content Creation & Placement means the publishers will write an article based on your requirements and then post it on their websites.

  • Link Insertions: If you opt for Link Insertions, the publishers will add your link to an existing article of your choice on their websites.

How do I choose a publisher?

When selecting a publisher, we recommend commencing with our top-tier publishers. Utilize our filtering tools to fine-tune your search according to categories, monthly traffic, domain rating, authority, languages, and pricing. Once you have narrowed down your options, peruse the list of websites and select your preferred one. Subsequently, you can engage with a contributor or owner based on their completion rate, total number of completed tasks, and pricing.

Do you have any tips when placing an order?

Tips when placing an order to ensure a successful publication of your article:

Use Filters: Utilise the filters for categories, Domain Rating (DR), Organic Traffic, and Prices to ensure you place your order on platforms that align with your business category.

​Check Completion Rates: Before placing an order, review the completion rate or the publishers who have completed the most number of tasks on the website. This will assure you that your content will be published on the specified websites

Check sample links: Prior to placing an order, we advise checking the sample links that are provided by the publishers; these links will give you an idea of how the final post will look.

Approving stage: Only approve tasks once they have been done according to your requirements. check your link type, content, and indexation before accepting the order.

​Handling issues: If you ever have any issue, please report it to us, and we will either refund your task or help you mediate any issue you might have.

​Task chat: After placing an order, a chat will be available to communicate with the publisher. To open the chat, click on your task and on your upper right you will see a message icon. You can ask for task modifications or updates through this channel.

How are prices are set?

Prices are established at the discretion of individual publishers. Each publisher determines the range of services they provide and sets their own prices accordingly. ADXOM maintains a neutral stance and does not exert influence over these pricing decisions.

Can I get a refund for my order?

We advise initiating a resolution with the publisher as the first step. This can be done through the message icon located at the top right corner of the task page. Should an amicable resolution prove unattainable, a refund may be requested, contingent upon the publisher failing to adhere to their publication rules.

Do you offer any guarantee?

We guarantee 180 days of link placement in the event of your link/article getting removed. This guarantee covers a refund of your task to your Adxom funds to be used within the platform.

What does each task status mean on Adxom?

Here's an explanation of each task status:

  • Not started: Tasks in this status are awaiting acceptance or rejection. You'll receive notifications once an action is taken.

  • In Progress: These tasks are currently being worked on. You'll receive notifications once they are completed.

  • Pending Approval: Tasks in this status are awaiting your approval. If no action is taken, they will be marked as complete after 3 days (provided they meet all quality requirements). You also have the option to return the task to the Publisher for improvement.

  • Improvement: These tasks have been sent for improvement and will be returned to you once they are completed.

  • Completed: Tasks in this status have been successfully finished. Payment for the task has been transferred from your reserved balance to the Publisher's main balance.

  • Rejected: Tasks in this status have been rejected either by you or by the Publisher.

What is TAT on Adxom?

TAT stands for Turnaround Time. It represents the average duration from when a publisher receives a task until it is submitted for the buyer's review. This metric is calculated as the average value across all tasks received by a specific publisher for a particular site.

Is it possible to communicate with publishers?

Yes, you can communicate with publishers by sending messages after placing your order. You will find a message icon located on the top right corner of the task page for this purpose.

How long do Content placements last?

Content placements typically last indefinitely, with many remaining on the website for years. However, if your article or link is removed within less than 180 days, a refund will be issued to your Buyer’s balance for use within our platform.

How do I add funds to my ADXOM account?

After creating and logging into your account, you can add funds by following these steps:

  • Click on the drop-down menu located in the top right corner of the page.

  • Select the "Add funds" option from the menu.

What payment methods are available on ADXOM?

Currently, there are four payment methods available, with a minimum top-up amount of 10 USD:

  • Credit Cards: You can make a top-up using credit/debit cards using the Stripe platform.

What is the Completion rate on Adxom?

The Completion rate is a key metric calculated for publishers, ranging from 0% to 100%. It's determined by the ratio of tasks successfully completed to the total number of tasks assigned to the publisher. This ensures that only high-quality sites with publishers who consistently deliver completed tasks are showcased.

  • Tasks declined by the buyer before they move to the "In Progress" status do not affect the completion rate.

  • Tasks declined by the publisher with reasons such as "Task falls into a forbidden category: gambling, casino, betting, ICO, etc." and "The promoted URL or content doesn't meet the platform's requirements" also do not impact the completion rate.

Is it possible to change to the publisher role if I want to monetise my website at Adxom?

No, once your account has been set as a buyer or seller, it will stay this way. Each dashboard is running separately, and switching between interfaces is not possible.

At this stage, it is only possible to switch to an affiliate.

Who are "Favourite publishers"?

"Favourite publishers" are the publishers that you have marked as your preferred choices for collaboration or content placement.

To add a publisher to your favourites, navigate to the "All publishers" menu and locate the heart sign positioned on the right corner. Click on the heart sign to add the publisher to your "Favourites."

Once you have added some publishers to your favorites, you can easily access them through the "Favorites" menu. This interface allows you to view sites from your selected performers and purchase posts from them.

Additionally, you can access your list of favorite publishers directly through the "Favorite publishers" list.

Is it possible to change my password on Adxom?

Yes, you can change your password. Simply navigate to your Profile settings.

Next, input your current password along with your new desired password.

If you happen to forget your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

What is the "Blacklist Websites" section?

The "Blacklist Websites" section allows you to maintain a list of websites that you prefer not to encounter during your searches.

How do I transfer my bonus to my main balance?

Click on your bonus amount in the upper corner of your profile, then select “Transfer bonus to main balance.” The amount will be added instantly.

Can I change the link in an already published article?

No. Once an article is published, links or content cannot be changed.

Can I undo changes if an order is rejected?

Once an order is rejected, it cannot be reverted to its original state.

Why am I redirected to an error page when placing an order?

If you're seeing an error page when trying to place an order, please first ensure that your account has sufficient funds to complete the purchase.

Why do the filters reset every time I select another option?

Our filtering system currently supports only one parameter at a time. Selecting a new filter will automatically reset the previous one.

How do I sort by country?

Currently, our filters do not support sorting directly by country. However, if you're looking for websites from a specific region, we recommend using the domain filter (e.g., .uk, .us, .in) to narrow down results based on country-specific domains.

I received a suspicious email asking for additional funds—what should I do?

We never request additional payments outside of the platform. If someone contacts you asking for extra funds to complete a task or reinstate a link, please report it to us immediately. Your security is our priority, and we take these matters seriously.

Which payment methods do Adxom accept?

You can add funds with your credit or debit card using stripe

Can I get a refund if my article has been de-indexed?

We do not offer refunds for de-indexed articles, as search engine indexing is beyond our control. However, if your article has been removed entirely within 180 days of publication, we can issue a refund to your Adxom account balance.

---------------------------------------------------------------------------------------

Publishers:

How do I get started with website monetization?

To begin monetizing your website, follow these steps:

  • Sign Up: Start by signing up for an account.

  • Log In as Seller

How can I add my website?

To add a new website to your account follow these steps:

Log in: Sign in to your account

Access My Websites: Navigate to the "My Websites" Section.

Review Terms and Conditions: Read through the "Terms and Conditions" carefully.

Agree and Proceed: Click "Agree and Proceed".

Then just follow the steps and you will have added your website.

What are the requirements for websites?

  • Google Indexing: Web pages to be indexed by Search Engine Google should not be fewer than 100 pages.

  • Minimum Traffic: The website should have a traffic of at least 500 visitors per month.

  • Domain Age: The domain age should be a minimum of 6 months.

  • Moz Domain Authority (DA): DA must be more than 20, with a spam score less than 20%.

  • Ahrefs Domain Rating (DR): DR must be more than 20.

  • Content Quality: The website should be regularly updated with unique and relevant content.

  • Legal Compliance: Websites violating any laws, copyrights, or ethical standards are prohibited.

  • Content Restrictions: Forbidden content includes adult/mature, dating services, gambling, unfair promotion, marketplace, scams, witchcraft, sale of fake products, tobacco/alcohol consumption, arms/weapons, deceitful activities, etc.

  • Medical Websites: Medical websites must provide valid medical certification status.

  • Evaluation Authority: We reserve the right to evaluate websites from an end-user perspective, and rejection may occur if a website does not meet our expectations.

  • PBNs Prohibited: Private Blog Networks (PBNs) are not allowed.

  • Payment Details: Payments are made weekly (Every Monday), with a minimum payout of $5.00. A 10% deduction is applied to cover PayPal commission fees and advertising costs.

  • Revision of Decision: Our decision can be altered even after website acceptance or rejection if we believe the website quality has depreciated or no longer complies with moderation rules.

What does each task status mean?

Here's an explanation of each task status:

  • Not started: Tasks in this status are awaiting acceptance or rejection. You'll receive notifications once an action is taken.

  • In Progress: These tasks are currently being worked on. You'll receive notifications once they are completed.

  • Pending Approval: Tasks in this status are awaiting your approval. If no action is taken, they will be marked as complete after 3 days (provided they meet all quality requirements). You also have the option to return the task to the Publisher for improvement.

  • Improvement: These tasks have been sent for improvement and will be returned to you once they are completed.

  • Completed: Tasks in this status have been successfully finished. Payment for the task has been transferred from your reserved balance to the Publisher's main ficbalance.

  • Rejected: Tasks in this status have been rejected either by you or by the Publisher.

What types of services can I provide?

You can choose from 2 service types or provide both:

  • Content Placement:

    • Select this service if you prefer not to create content yourself and wish to place buyer’s content on your website.

  • Content Creation and Placement:

    • Choose this option if you're willing to write articles based on buyer’s requirements and place them on your website.

Who Sets Prices?

The provider will set the prices for the services you offer. It's important to establish reasonable prices, considering various quality characteristics of your website such as DA (Domain Authority), Ahref Traffic Rank, monthly website traffic, and other relevant factors.

Can I Communicate with Buyers?

Yes, you can communicate with buyers through messages.

Is it possible to change my password?

Yes, you can change your password. Simply navigate to your Profile settings. Next, input your current password along with your new desired password. If you happen to forget your password, you can reset it by clicking the “Forgot password?” hyperlink on the client authorization page.

How to Reach Top Publishers?

To be listed among the "Top publishers," your performance metrics are taken into account, including Completion rate and tasks completed.

To achieve this:

  • It is advisable to diligently complete all assigned tasks and refrain from rejecting them whenever possible. Rejections, barring instances where the task pertains to prohibited categories or fails to meet platform standards, may adversely impact your Completion Rate. A publisher who has successfully completed over 100 tasks is regarded as a top performer.

  • Ensure that all content with links remains on the site where you publish it. Place the provided or created content on the site(s) chosen by the buyer. By consistently delivering high-quality work, your metrics will improve, potentially elevating you to the status of a "Top publisher."

How to Get Your First (or More) Orders?

Securing orders ultimately depends on the buyers' decisions. However, there are several strategies you can employ to increase your chances:

  • Expand Your Portfolio: Increase your chances of getting orders by adding more sites to your portfolio. This broadens your options and increases visibility.

  • Focus on Completion Rate: Aim for a completion rate of 70% or higher to be featured in the Verified publishers section. A higher completion rate enhances your appeal to buyers.

  • Build Credibility: Fill in your name in the provided form to appear more credible to buyers. Consistently deliver high-quality work, adhere to deadlines, and maintain polite communication to earn positive feedback and high rankings.

  • Improve Site Metrics: Work on improving key metrics like Domain Authority (DA) or Domain Rating (DR) for your site. Increasing monthly traffic can also enhance your site's attractiveness to buyers.

  • Price Revision: Ensure that your pricing aligns with the metrics of your site. Competitive pricing can make you more appealing to buyers.

  • Strive for Excellence: Consistently deliver exceptional performance to make yourself more attractive to buyers. Ultimately, your performance and professionalism will play a significant role in securing orders.

  • Ownership: If you are the owner, don’t forget to verify your domain. Owners get 60% more orders than regular contributors.

When Can I Withdraw Funds from the Reserved Balance?

You can transfer funds from the Reserved to the Main balance as soon as you complete your task. Therefore, ensure you complete your tasks promptly and maintain quality to expedite the transfer process.

Once you have a minimum of $5 on your Main balance, you can request a withdrawal.

When will I get paid?

Publishers get paid every Monday through PayPal. Please note that you will have to request payment before Monday (latest Sunday) to receive your funds. If you request withdrawal on Monday, you will receive payment next Monday.

Why Use the Reject Task Option?

Rejecting tasks can impact the completion rate metric, leading some publishers to delay rejection until tasks become overdue and are automatically rejected. However, certain reject reasons are worth considering.

You are allowed to reject tasks that violate your site policies or requirements, or if the promoted URL falls under restricted categories as it won't decrease your completion rate.

While rejecting tasks for other reasons may decrease your completion rate, it's essential to accept incoming tasks to maintain a high completion rate. To minimize rejects, ensure you can place content on listed sites, update prices accurately, and correctly specify link types (dofollow or nofollow).

Why Improve Your Completion Rate?

The completion rate serves as a crucial metric, reflecting the percentage of tasks successfully executed. Its significance cannot be overstated.

Maintaining a high completion rate is indicative of reliability and responsibility in task execution, instilling confidence in buyers. It assures them of task completion as per their specifications, ensuring accurate placement of content and links, and timely delivery.

Additionally, achieving a completion rate of 75% or higher qualifies you for inclusion in the "Top Publishers" list. This exclusive roster comprises the most trusted performers on Adxom, highly recommended to buyers. Membership in this esteemed group enhances visibility and increases the likelihood of receiving more tasks, thereby bolstering opportunities for success.

Can I export files from the Adxom dashboard?

Currently, it’s not possible to download or export files from the dashboard.

Can I add sites in bulk?

No. Site submissions are handled manually, and bulk uploading is not supported at this time.

Can I place orders in bulk?

Bulk ordering is not currently available. Orders must be placed one at a time.

Are discounts available for multiple orders?

At this time, discounts are not offered, regardless of order volume.

Why has my account been suspended?

If your account has been suspended by our moderation team, it is likely due to a violation of our posting guidelines. Common reasons for suspension include:

  • Contacting buyers directly outside the platform

  • Requesting additional funds from buyers to complete tasks

  • Deleting published articles

  • Receiving reports of suspicious activity from buyers

  • Excessive task rejections

  • Frequently missing task deadlines

Why do I have a red banner on my account?

A red banner on your dashboard indicates an important message from our support team that requires your prompt attention. To remove the banner, please contact support.

If the issue persists, contact our support team for further assistance.

Did this answer your question?