If you are seeing an error when you try and log in, please try entering your mobile number in both formats - with a leading zero and without. For example, if your phone number is 021-123-4567 please try by entering both 640211234567 and 64211234567.
​
If either numbers don't work, please reach out to us on chat to investigate further.

Usually this is because there is a difference between the email address that you have signed up with and the email address that you have synced to the dashboard.
​
Please go to your app and view the email address you used when signing up (top menu -> My Profile). Then head back to the dashboard and ensure that is the email address you are using to sync.
​
If that doesn't fix it, please reach out to us on chat to investigate further.

This is usually a very isolated incident. If you have just downloaded the app, please wait a while (no longer than the next day) for it to appear.

If you're still having issues, please reach out to us on chat to investigate further.