You can manage the status of a device from the Devices page.
First, use the check boxes along the left side to select devices that you would like to Activate/Deactivate. Then click the Actions button, which will reveal a drop-down menu of Actions, including Activate/Deactivate.
Device Status
Online: An Online device tries to continuously report data. The device is successfully transmitting data.
Offline: The device is offline and unable to transmit data. Data is still collected, and will be reported when a connection is re-established.
Deactivated: A Deactivated device will not report data and you'll pause your monthly service subscription. An activation fee applies when reactivating a device.
Aethair IAQ and PRO Status
In addition to online, offline, and deactivated, Aethair air quality monitoring devices can display the air quality status. When the air quality status is displayed for these devices, in is also an indication that the device is online. The status can be determined by the icons below:
