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My accounts are disconnected or not showing in the 'Accounts Dashboard' window.
My accounts are disconnected or not showing in the 'Accounts Dashboard' window.
Joel Wyse avatar
Written by Joel Wyse
Updated over a week ago

All Accounts

Accounts will only be added to the 'Accounts Dashboard' window when they are connected for the first time setting up the window.

When some accounts in the window are connected, but others are disconnected, the disconnected accounts will be still be marked with a red dot in the first column. Removing these disconnected accounts will remove all the stored data.

If the connection is connected, and the account is showing a red dot, this indicates that it has been blown and removed.

NinjaTrader Control Center

The Control Center window, Accounts tab, will list all simulated accounts and live accounts that are currently connected. All accounts that are connected and displayed in the Control Center should also display in the 'Accounts Dashboard' window. These accounts can be configured as either a Master or Follower account.

Hidden Accounts Section

You can use the hide button to hide accounts. If an account is disconnected, the hide button will remove the account from all saved settings. Disconnected
status could also mean that the account has been blown or removed from the data
connection โ€“ this is common for funded trading companies. When an account is connected, the hide button will simply hide the account from the list of accounts. Accounts can be restored using the [Restore] button when the Account Dashboard is unlocked. This [Restore] button is visible when connected accounts have been
hidden.

Blown Accounts

When a prop firm account is blown, it will be removed from the Rithmic or Tradovate connection. These accounts still show up in the 'Accounts' Dashboard window, even if the account has been removed from the connection, and is not listed in the Control Center window, Accounts tab. You can remove these accounts using the [X] button located directly to the right of the Account column.

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