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Support Questions
Common Q&A for purchase, order and login information.
Where can I find the User Manual for my software?
How do I change my account password?
Can I add additional Machine ID Licenses?
Why does my NinjaTrader Machine ID keep changing?
How do I know if I have the latest download?
Where can I update my account information?
How do I change my NinjaTrader Machine ID?
Where can I view my past orders?
My download is not showing in my account.
Where can I find my latest NinjaTrader software downloads?
Do you provide release notes with your NinjaTrader software products?
Payment Issues On Checkout Page
Coupon Code