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I can't sign in. What should I do?
I can't sign in. What should I do?

Learn what steps to take if you're having trouble logging into your account.

Updated over a week ago

We can help you regain access to your account.

  1. Reset your Password: If you've forgotten your password, visit our website and navigate to the login page.

    • Enter your username in the provided field.

    • Look for the "Forgot password" link and click on it.

    • Check your email for the link to reset your password.

  2. Chat Support: If you encounter any issues during the password retrieval process, our support agents are available to assist you. Start a chat with us by clicking on "Send a Message" and then click on "Chat with an agent".

  3. Phone Support: You can reach out to our customer service team by phone. Call our toll-free number at 866-466-7328 during our operating hours, and our representatives will be happy to help you recover your account.

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