Learn about our membership plans, pricing options, or for payment-related issues.
16 articles
Why upgrade to a Premium Membership?
How much does a Premium Membership cost?
What is your refund policy?
What are the terms and conditions?
What are Trusted Owner Badges?
Do my credits carry over to the next replenishment date if I don't use them?
Do I still have access to any of my remaining credits when I downgrade to a free membership?
What happens to my payment now that some features are usage-based?
Are there any discounts?
Why can't I contact prospective renters?
Why can't I boost my listing?
When do my usage limits replenish?
What are prospective renter contacts?
What is included with a free membership?
How do I view my billing information?
How do I cancel my subscription?