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One Click Upsells vs. Thank You Page Upsells

This article outlines the key differences between 1-click and Thank You page Upsells.

Updated this week

Comparison:

One Click Upsell

Thank You Page

Adds to original order

Doesn't require

re-entering payment

Here's a rundown of how these work:

To make the most of AfterSell's potential, understanding the functional and strategic differences between these upsell options is imperative.

One click Upsells

  • Display immediately after Checkout but before the Thank You Page.

  • Your customer’s payment information is already saved, allowing them to accept the offer with just one click.

    • This makes it easy to convert, helping you generate extra revenue effortlessly.

  • The upsell is combined with the original order, which means no additional shipping costs or fulfillment steps for your team.- This bundling ensures reduced shipping costs and facilitates easier order tracking for your team.

Thank You Page Upsells

  • Appear on the Thank You Page, which shows after the post-purchase page. This page may also be called the Order Status or Order Confirmation page.

  • Payment information is not saved at this point, since checkout has already been completed.

  • Customers must re-enter their payment details and complete checkout again to accept the offer.

  • These upsells create a second order that is separate from the original.

  • If the customer abandons the second checkout, the upsell order remains in Draft status.- Thank You Page upsells are also limited by Shopify to allow only one product per upsell offer, and all products must be visible across the entire site.- Because the checkout phase has ended, customization options for Thank You Pages remain limited, requiring thorough planning.

Limitations and Workarounds

  • Shopify restrictions mean products used in Thank You Page upsells must always be visible sitewide.

  • AfterSell provides settings to automatically hide already-purchased products to enhance customer alignment and avoid redundancy.

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