Skip to main content

Agorapulse Integration for Microsoft Teams

Receive Agorapulse notifications directly in Microsoft Teams!

Updated over 2 weeks ago

The Microsoft Teams integration enables real-time collaboration by delivering Agorapulse notifications where your team already works. ​
​
This integration helps you and your team stay informed about updates in the Inbox and Publishing tools, as well as token-related issues. More information on configuring notifications can be found in this article.

To receive Agorapulse notifications through Microsoft Teams, you must:

  • Be on a Custom subscription plan (contact us if you would like access to this feature)

  • Install the Agorapulse application from Microsoft Appsource

  • Connect your Agorapulse user profile to Microsoft Teams in the Personal Settings

How to connect Agorapulse to Microsoft Teams

Once the Agorapulse application has been added to your organization's application catalogue, you may then connect Agorapulse to Microsoft Teams.
​
Each user must connect their own Agorapulse user profile to Microsoft Teams in the Personal Settings to receive notifications. This must be done by each user individually.
​

To connect Microsoft Teams:

  1. Click the icon with your avatar and name on the bottom-left of the screen

  2. Select Personal Settings

  3. Click the Notifications sub-menu

  4. Select the My notification channels tab

  5. Click the Connect button next to Microsoft Teams

  6. Sign in to your Microsoft Teams account, follow the authorization prompts and select your Teams workspace

  7. Confirm access to complete the connection

How to configure notifications for Microsoft Teams

Notifications for Microsoft Teams can be configured within the Notifications sub-menu of the Personal Settings.

To configure Microsoft Teams notifications:

  1. Click the icon with your avatar and name on the bottom-left of the screen

  2. Click on Personal settings

  3. Select the Notifications sub-menu

  4. Check relevant notifications under the Microsoft Teams header

  5. Click the Save icon

You will now receive real-time alerts in Microsoft Teams with a direct Review it on Agorapulse link.
​

What notifications are available in Microsoft Teams?

You may configure the following notifications to be sent through Microsoft Teams:

Inbox

  • Inbox item assigned - Be notified when a user assigns you an Inbox item to review

Publishing

  • Publishing parent post assigned - Be notified when a user asks you to review a post

  • Publishing parent post commented - Be notified when a user comments on a post you have worked on

  • Publishing parent post updated - Be notified when a user edits a publishing parent post you have worked on

  • Publishing parent post approved - Be notified when a user approves a publishing parent post you have worked on

  • Publishing parent post rejected - Be notified when a user rejects a publishing parent post you have worked on

  • Publishing post failed - Be notified when one of your posts failed to publish

Tokens

  • Social profile token loss - Be notified when a social profile token becomes invalid

  • Ad accounts token loss - Be notified an ad account token becomes invalid

How to disconnect Microsoft Teams from Agorapulse

Microsoft Teams can be disconnected from Agorapulse in the Personal Settings.

To disconnect Microsoft Team:

  1. Click on your the icon with your avatar and name on the bottom-left of the screen

  2. Select Personal Settings

  3. Click the Notifications sub-menu

  4. Select the My notification channels tab

  5. Click the Disconnect button next to Microsoft Teams

Once disconnected, no further notifications will be sent to Microsoft Teams until reconnected.

Did this answer your question?