The Microsoft Teams integration enables real-time collaboration by delivering Agorapulse notifications where your team already works.
This integration helps you and your team stay informed about updates in the Inbox and Publishing tools, as well as token-related issues. More information on configuring notifications can be found in this article.
To receive Agorapulse notifications through Microsoft Teams, you must:
Be on a Custom subscription plan (contact us if you would like access to this feature)
Install the Agorapulse application manually in Microsoft Teams
Connect your Agorapulse user profile to Microsoft Teams in the Personal Settings
How to install the Agorapulse application on Microsoft Teams
In order to utilize Microsoft Teams to receive Agorapulse notifications, you must first install the Agorapulse application on Microsoft Teams. The Agorapulse application is not yet available in the application directory, so this process must be done manually.
To install the Agorapulse application in Microsoft Teams:
From the left-hand navigation menu, click Apps
On the bottom-left, select Manage your apps
Select Upload an app
Depending on your permissions in Microsoft Teams:
Upload an app to your org's app catalogue
or
Submit an app to your org (for approval)Upload the file entitled Agorapulse.zip, located at the bottom of this Support Article
Once the application has been successfully added, it will appear in the Built for your org section of the Apps menu.
How to connect Agorapulse to Microsoft Teams
Once the Agorapulse application has been added to your organization's application catalogue, you may then connect Agorapulse to Microsoft Teams.
Each user must connect their own Agorapulse user profile to Microsoft Teams in the Personal Settings to receive notifications. This must be done by each user individually.
To connect Microsoft Teams:
Click the icon with your avatar and name on the bottom-left of the screen
Select Personal Settings
Click the Notifications sub-menu
Select the My notification channels tab
Click the Connect button next to Microsoft Teams
Sign in to your Microsoft Teams account, follow the authorization prompts and select your Teams workspace
Confirm access to complete the connection
How to configure notifications for Microsoft Teams
Notifications for Microsoft Teams can be configured within the Notifications sub-menu of the Personal Settings.
To configure Microsoft Teams notifications:
Click the icon with your avatar and name on the bottom-left of the screen
Click on Personal settings
Select the Notifications sub-menu
Check relevant notifications under the Microsoft Teams header
Click the Save icon
You will now receive real-time alerts in Microsoft Teams with a direct Review it on Agorapulse link.
What notifications are available in Microsoft Teams?
You may configure the following notifications to be sent through Microsoft Teams:
Inbox
Inbox item assigned - Be notified when a user assigns you an Inbox item to review
Publishing
Publishing parent post assigned - Be notified when a user asks you to review a post
Publishing parent post commented - Be notified when a user comments on a post you have worked on
Publishing parent post updated - Be notified when a user edits a publishing parent post you have worked on
Publishing parent post approved - Be notified when a user approves a publishing parent post you have worked on
Publishing parent post rejected - Be notified when a user rejects a publishing parent post you have worked on
Publishing post failed - Be notified when one of your posts failed to publish
Tokens
Social profile token loss - Be notified when a social profile token becomes invalid
Ad accounts token loss - Be notified an ad account token becomes invalid
How to disconnect Microsoft Teams from Agorapulse
Microsoft Teams can be disconnected from Agorapulse in the Personal Settings.
To disconnect Microsoft Team:
Click on your the icon with your avatar and name on the bottom-left of the screen
Select Personal Settings
Click the Notifications sub-menu
Select the My notification channels tab
Click the Disconnect button next to Microsoft Teams
Once disconnected, no further notifications will be sent to Microsoft Teams until reconnected.
Agorapulse Microsoft Teams Application File
Below you will find the file to upload when following the steps to install the Agorapulse application on Microsoft Teams: