This article will explain how to create an Advanced Listening search using the search builder. Below, we will cover:
Please Note: Advanced Listening is available as an add-on to your subscription. More information on pricing is available here.
How to create an Advanced Listening search
To create an Advanced Listening search from the Listening tool:
Click +Create your first search
or
Click +Create a new search(Required) Enter the Search name
(Optional) Enter the search description
Toggle on the sources for the Listening search
Enter the Listening search parameters
Multiple parameters can be added per Listening searchClick the Save search button
Advanced Listening Search Sources
Advanced Listening searches can source information from several types of sources. Multiple sources may be selected for a single search. The available sources are listed below:
Facebook
Mentions of your profile
X (Twitter)
Mentions of your profile, hashtags, keywords on public posts, replies
Instagram
Mentions of your profile, hashtags on public posts
LinkedIn
Mentions of your profile (posts only)
Web (News)
Keywords on news sites. Please contact us if you need access to this source
Web (Blog)
Keywords on blog posts
Note: If Instagram, Facebook, LinkedIn or X (Twitter) have been added as a source, you must have a profile with a valid token added to Agorapulse for the network in question.
Advanced Listening Search Parameters
Adding parameters to an Advanced Listening search provides criteria for Agorapulse to cross-reference. These parameters will be used in conjunction with the chosen sources. Multiple parameters may be selected for a single search and the maximum allowable number of parameters is 60.
The following parameters are available for an Advanced Listening Search:
Mentions on connected social profiles
Available for Facebook, Instagram, LinkedIn and X (Twitter) sources
Hashtags
Available for Instagram and X(Twitter) sources
Keywords
Available for Web and X (Twitter) sources
Please Note: A maximum of 30 hashtags is allowed across all Instagram searches.
Results can be excluded from an Advanced Listening search by:
Toggling on the Exclude parameter option
Enter the parameters to be excluded
(Optional) Press +Exclude new parameter to add additional parameters to
Advanced Listening Geographic and Language Filters
Web sources (news and blogs) may filtered in accordance with geographic and language preferences. Multiple preferences may be selected per search.
These preferences may be applied in the Geographic and language filters section under the following headings:
Languages of the items
Countries of origin
Additional Information - Advanced Listening Search
In this section, we will outline important information related to creating an Advanced Listening search.
How long are Advanced Listening items available to view?
We store synchronized items for 60 days in our database. This means if you delete a search, and then create it again:
Within 60 days, with their original parameters, the listening items will appear again immediately.
After 60 days, the items will be synced like it was a brand new search and at a minimum 30 of the 60 days of back data will be lost.
What are the X (Twitter) synchronization limits?
When first creating a search, we will fetch the last 300 posts matching the search parameters. For example, if 300 posts match the parameter keyword "Jordans" in the past 7 days, then only 7 days' worth of backdate will be synced for that search.
Once the search is created, we will synchronize a maximum of 4500 Twitter/X posts per month.
How is data from web (blog and news sources) synced?
Data is refreshed once per day for both news and blog sources. We will return the last 30 days of articles/blogs when a search is created. The limits for each source are as follows:
Blog articles - The last 250 published
News sources - Unlimited
Syncing results from forums or Reddit is not available.